Summary
Overview
Work History
Education
Skills
Timeline
Server

Jadyn Webster

Oklahoma City,Oklahoma

Summary

Professional hospitality worker, ready to excel in fast-paced environment. Proven track record in ensuring exceptional customer service and satisfaction. Strong focus on teamwork and adaptability, consistently meeting changing needs. Skilled in managing multiple tasks, handling customer inquiries, and maintaining clean and organized workspace. Reliable and results-driven, with positive attitude and excellent communication skills.

Overview

5
5
years of professional experience

Work History

Server

Applebee's Grill + Bar
09.2022 - Current
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
  • Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
  • Cultivated warm relationships with regular customers.
  • Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
  • Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
  • Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
  • Assisted in training new hires, providing guidance on restaurant standards and best practices.
  • Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.

Online Personal Shopper

Walmart
09.2020 - 09.2021
  • Placed completed orders in labeled, temperature-appropriate storage pending customer pick up.
  • Reviews orders prior to pick up for accuracy and purchase-by dates.
  • Maintained high satisfaction ratings by completing orders quickly and making good selections for customers.
  • Worked productively with customers to meet order requirements and service expectations.
  • Consistently met deadlines and quality goals for accuracy and timeliness.
  • Memorized store layouts and planograms to fulfill orders using shortest, most efficient route.
  • Demonstrated a keen eye for detail in selecting high-quality products that met customers'' exact specifications.

Restaurant Hostess

Applebee's Grill + Bar
06.2020 - 09.2020
  • Demonstrated strong multitasking skills by handling telephone inquiries while attending to in-person guest needs seamlessly.
  • Handled high-pressure situations gracefully, managing multiple tasks simultaneously while maintaining a calm demeanor.
  • Answered customer questions about hours, seating, and menu information.
  • Maintained an organized waitlist for busy times, ensuring efficient seating of guests.
  • Enhanced customer satisfaction by greeting and seating guests promptly upon arrival.
  • Monitored front entrance for new guests while assisting servers by taking and delivering drink orders.
  • Assisted FOH and BOH staff to drive smooth service execution and maximize guest satisfaction.
  • Worked with front of house staff to move tables and adjust seating to accommodate groups with special requests.

Education

Southmoore Highschool
Moore, OK
05.2021

Skills

  • Strong work ethic
  • Exceptional customer service
  • Cash handling
  • Guest engagement
  • Menu memorization
  • High volume dining
  • Team collaboration
  • Order accuracy
  • Table bussing
  • Suggestive selling
  • Beverage preparation

Timeline

Server

Applebee's Grill + Bar
09.2022 - Current

Online Personal Shopper

Walmart
09.2020 - 09.2021

Restaurant Hostess

Applebee's Grill + Bar
06.2020 - 09.2020

Southmoore Highschool

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Jadyn Webster