Jaleesa Dangleben
La Porte
Summary
Hardworking professional with proven relationship-building and time management skills in fast-paced restaurant environments. Successful at handling tables of all sizes with accuracy and impeccable service skills. Strives to meet customer needs, drive satisfaction and promote long-term loyalty.
Highly skilled in customer service with valuable experience as a waiter, adept at managing high-volume dining environments. Possess strong communication and interpersonal skills, ensuring positive guest experiences and efficient table management. Proven ability to improve workflow and enhance team efficiency, contributing significantly to the restaurant's reputation for excellence in service. Demonstrated adaptability and problem-solving capabilities in fast-paced settings, leading to increased customer satisfaction and repeat business.
Overview
7
7
years of professional experience
Work History
Server
Carina bay
Saint Croix
05.2023 - 03.2025
- Friendly and attentive service, including greeting and seating patron.
- cleaning tables and dinning area.
- anticipating and responding to guests' dining needs.
- other duties assigned by front of house manage.
- Satisfied customers by topping off drinks and offering condiments, napkins and other items.
- Provided exceptional service to high volume of daily customers.
- Trained new employees on restaurant procedures and plating techniques.
- Developed rapport with guests and assisted in generating repeat business by providing exceptional customer service.
Assistant Waiter
Valda’s cuisine
06.2022 - 02.2023
- Garnished dishes and beverages to serve visually appealing menu items.
- Communicated with kitchen staff to stay updated on item availability and customer wait times.
- Handled food safely and kept spaces clean to protect customers from foodborne illness and maintain proper sanitation.
- Calculated charges, issued table checks, and collected payments from customers.
- Cleaned work area after each shift including wiping down counters, sweeping floors and washing dishes.
Cashier/Server
Woodys pizza
Roseau
06.2018 - 11.2020
- Accurately records purchases in point of sale system
- update and post daily menus
- Verify item pricing
- wrap or package sold items
- Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
- Helped with purchases and signed customers up for rewards program.
- Worked closely with front-end staff to assist customers.
- Trained new team members in cash register operation, stock procedures, and customer services.
Housekeeper
K’s apartments
Dominica
12.2017 - 01.2019
- Removed finger marks and smudges from doors, frames and glass partitions to enhance shine.
- Maintained and organized cleaning supplies stock.
- Used cleaning chemicals following proper guidelines.
- Vacuumed floors and dusted furniture to maintain organized, professional appearance.
- Laundered sheets and removed stains to restore linens to pristine condition.
- Requested maintenance orders to fix non-working equipment and address room damage.
- Employed deep-cleaning techniques for areas in need of additional sanitation.
- Emptied wastebaskets and disposed of soiled linens in guest rooms to reduce spread of germs and enhance freshness.
- Interacted pleasantly with clients and guests when performing daily duties.
Education
Some College (No Degree) -
Dominica Grammar School
Dominica Skills
- Team member support
- Table resetting
- Daily specials memorization
- Order delivery practices
- Food inspection
- Hostess support
- Table bussing
- Multitasking and organization
- Cleanliness standards
- Positive and professional
- Server training
- Menu knowledge
- Time management
- Cash handling
Education and Training
other
Timeline
Server
Carina bay
05.2023 - 03.2025
Assistant Waiter
Valda’s cuisine
06.2022 - 02.2023
Cashier/Server
Woodys pizza
06.2018 - 11.2020
Housekeeper
K’s apartments
12.2017 - 01.2019
Some College (No Degree) -
Dominica Grammar School