Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Jaeda Quiles

Orlando

Summary

Detail-oriented professional experienced in maintaining accurate and confidential documentation in fast-paced settings. Skilled in digital recording and data management, ensuring integrity of official records. Effectively follows established procedures and manages sensitive information, contributing to operational efficiency through strong attention to detail.

Overview

1
1
Certification
7
7
years of professional experience

Work History

Medical Assistant

Niva Health
Orlando, FL
04.2026 - Current
  • Conducted vital sign assessments and collected medical histories to support diagnostic accuracy.
  • Assisted healthcare providers in patient examinations, ensuring efficient and accurate documentation.
  • Managed patient scheduling and follow-up, enhancing clinic workflow and patient satisfaction.
  • Educated patients on treatment plans and medication management, fostering adherence and understanding.
  • Performed Venipuncture with IV fluids

Customer Service Representative

Godfather Pawn
Orlando, FL
01.2020 - Current
  • Resolved customer inquiries and complaints, ensuring satisfaction through effective communication and problem-solving.
  • Developed and maintained positive relationships with customers, fostering loyalty and repeat business through effective engagement strategies.
  • Managed transactions accurately using point-of-sale systems, enhancing operational efficiency and customer experience.
  • Trained new employees on policies, procedures, and customer service best practices to ensure consistency in service delivery.
  • Apprised items

Education

GED -

Orange County Technical College
Orlando
08-2023

Medical Assistant -

Concorde Career College
Orlando
02-2026

Skills

  • HIPAA compliance
  • Medical terminology
  • Patient scheduling
  • Data entry
  • Data management
  • Clinical procedures
  • Computer Skills
  • Operations management
  • Clinical workflow optimization
  • Multitasking and organization
  • Patient support services

Certification

  • CCMA - Certified Clinical Medical Assistant

Timeline

Medical Assistant

Niva Health
04.2026 - Current

Customer Service Representative

Godfather Pawn
01.2020 - Current

Medical Assistant -

Concorde Career College

GED -

Orange County Technical College