Jaedon Hennessy
West Des Moines
Summary
Proven leader with a track record of enhancing guest relations and team collaboration at Chipotle Mexican Grill. Skilled in problem-solving and staff management, I excel in creating efficient, safe work environments and reducing food waste, significantly improving operational efficiency. My commitment to excellence and guest satisfaction drives superior service and team performance.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Night Auditor
Hampton Inn By Hilton
08.2024 - Current
- Completed night audit for guest ledgers to close bank and cash registers, reconciling issues quickly, and marking discrepancies.
- Oversaw night auditing of daily room occupancy and hotel revenue.
- Demonstrated proficiency in various software systems used for reservation management, billing adjustments, and report generation.
- Promoted a positive work atmosphere by maintaining high levels of professionalism, enthusiasm, and commitment to guest satisfaction during overnight shifts.
- Utilized strong problem-solving skills while handling any logistical challenges that arose throughout the course of nightly duties.
Kitchen Manager
Chipotle Mexican Grill
05.2023 - Current
- Maintained a clean and safe work environment, adhering to all health department regulations and guidelines.
- Mentored and trained new team members, fostering a positive culture of teamwork and collaboration within the kitchen staff.
- Reduced food waste by closely monitoring inventory levels and implementing proper food storage techniques.
- Oversaw daily cash handling procedures, maintaining accurate records and minimizing discrepancies.
- Managed shift operations, supplied resources and monitored team performance to keep business profitable and running smoothly.
- Developed strong communication skills among staff members by encouraging open dialogue during shift meetings or one-on-one discussions.
Crew Member
Five Guys
08.2022 - 04.2023
- Took orders, prepared meals, and collected payments.
- Worked well with teammates and accepted coaching from management team.
- Cleaned and maintained all areas of restaurant to promote clean image.
- Addressed guest needs, questions, or concerns to create optimum experience onboard.
Sales Associate
Plato's Closet
06.2021 - 06.2022
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Provided personalized shopping experiences for repeat customers by remembering their preferences and offering tailored recommendations.
Education
Associate of Arts -
Des Moines Area Community College
Ankeny, IA12-2025
High School Diploma -
Valley High School
West Des Moines, IA05-2024
Skills
- Problem-solving
- Teamwork and collaboration
- Guest relations
- Time management
- Daily reporting
- Safety and security procedures
- Complaint resolution
- Staff Management
Certification
- ServSafe Food Protection Manager Certification - National Restaurant Association.
Timeline
Night Auditor
Hampton Inn By Hilton
08.2024 - Current
Kitchen Manager
Chipotle Mexican Grill
05.2023 - Current
Crew Member
Five Guys
08.2022 - 04.2023
Sales Associate
Plato's Closet
06.2021 - 06.2022
- ServSafe Food Protection Manager Certification - National Restaurant Association.
Associate of Arts -
Des Moines Area Community College
High School Diploma -
Valley High School
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