Jaedyn Gill
Johnston,Ia
Summary
Diligent customer service professional successful at satisfying different types of customers with creative and knowledgeable solutions. Leads teams of customer service-focused professionals to improve customer ratings, reduce complaints and increase business.
Overview
3
3
years of professional experience
Work History
Bartender
Blue Shark Ale House
02.2024 - Current
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
- Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
- Kept bar presentable and well-stocked to meet customer needs.
Patient Experience Specialist
Iowa Ortho
06.2023 - Current
- Coordinated with clinical staff to ensure seamless handoffs between departments during a patient's visit.
- Trained new staff on filing, phone etiquette and other office duties.
- Verified insurance and communicated coverage to staff and patients.
Server/Bartender
Texas Roadhouse
12.2021 - 11.2023
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Developed a strong bond with patrons, resulting in repeat business and increased loyalty.
Certified Tanning Consultant
Suntan City
01.2021 - 07.2021
- Built trust with clients through attentive listening skills, demonstrating an understanding of their unique tanning goals.
- Educated potential clients on the benefits of tanning services offered at the salon during promotional events or initial consultations.
- Boosted sales by effectively promoting and upselling tanning products and packages.
Education
CNA License -
DMACC
Ankeny, Ia05.2021
Hs diploma -
Saydel High School
DesMoines, Ia05.2021
Skills
- Engaging personality
- Strong multitasking
- Customer service expertise
- Service-oriented mindset
Timeline
Bartender
Blue Shark Ale House
02.2024 - Current
Patient Experience Specialist
Iowa Ortho
06.2023 - Current
Server/Bartender
Texas Roadhouse
12.2021 - 11.2023
Certified Tanning Consultant
Suntan City
01.2021 - 07.2021
CNA License -
DMACC
Hs diploma -
Saydel High School
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