Jael Ulloa Garcia
Dayton,OH
Summary
Hardworking with proven relationship-building and time management skills in fast-paced restaurant environments. Successful at handling table of all sizes with accuracy and impeccable service. High-energy skilled at welcoming guests, as well as conflict resolution.
Overview
1
1
year of professional experience
Work History
Server
Olive Garden
Dayton, OH
03.2023 - 07.2023
- Provided excellent customer service to ensure satisfaction.
- Maintained knowledge of current menu items, garnishes, ingredients and preparation methods.
- Took orders from customers accurately and in a timely manner.
- Monitored dining room for cleanliness and proper set-up at all times.
- Delivered food orders promptly and courteously.
- Collaborated with other restaurant staff members to ensure efficient operations within the restaurant environment.
Server
El Toro Mexican Grill
Dayton, OH
07.2022 - 03.2023
- Greeted guests and provided menus.
- Provided excellent customer service to ensure satisfaction.
- Assisted in training new servers.
- Maintained knowledge of current menu items, garnishes, ingredients and preparation methods.
- Prepared drinks according to standard recipes.
- Took orders from customers accurately and in a timely manner.
- Ensured that each guest was served courteously, quickly, and efficiently.
Education
Bachelor of Science - TESOL
Ohio State University
Columbus, OH05-2026
Associate of Arts - General Transfer
Clark State Community College
Springfield, OH08-2023
Skills
- Food Running
- Positive and professional
- Order Management
- Table Setting
- Guest Engagement
- Beverage Preparation
- Guest Seating
- Menu knowledge
- Able to work under stress
Languages
Spanish
Native/ Bilingual
English
Professional
Timeline
Server
Olive Garden
03.2023 - 07.2023
Server
El Toro Mexican Grill
07.2022 - 03.2023
Bachelor of Science - TESOL
Ohio State University
Associate of Arts - General Transfer
Clark State Community College