Jae'La Scott
Las Vegas,NV
Summary
Professional Summary
Friendly, hardworking, and dependable professional with experience in customer service and leadership in fast paced environments. I enjoy building positive relationships with customers by creating a welcoming experience and ensuring they leave satisfied. A quick learner who adapts easily to new responsibilities, communicates effectively, and works well both independently and as part of a team. Organized and committed to delivering excellent service while maintaining efficiency under pressure.
Overview
1
1
Certification
4
4
years of professional experience
Work History
Crew Leader
Domino's Pizza
Honolulu, Hawaii
12.2025 - 01.2026
- Trained new hires on job duties, safety protocols, and company policies.
- Coordinated pizza preparation and delivery processes for timely service.
- Monitored task completion to meet company standards for performance.
- Resolved customer complaints and ensured satisfaction with services provided.
- Handled cash register operations and processed customer payments accurately.
Crew Trainer
McDonald's
Honolulu, Hawaii
09.2023 - 08.2025
- Trained and mentored new employees on company procedures and customer service standards.
- Supported team members and helped resolve customer concerns.
- Maintained food safety, cleanliness, and quality standards.
Team Member
Urban Air Trampoline and Adventure Park
Destin, Florida
05.2022 - 01.2023
- Provided excellent customer service while ensuring guests had a safe, fun, and enjoyable experience.
- Ensured safety protocols during events and activities for all participants.
- Responded promptly to guest inquiries and resolved minor issues effectively.
- Maintained cleanliness and organization of park areas and attractions.
- Operated cash registers to process payments from customers.
- Performed opening and closing duties such as setting up displays, restocking items, and cleaning.
Education
High School Diploma -
Radford Highschool
Honolulu, HI08-2025
Skills
- Guest relations
- Team leadership
- Employee development
- Communication skills
- Cash handling
- Operational efficiency
- Conflict resolution
- Time management
- Fast-paced adaptability
- Multitasking
Certification
- CPR Certified
- Community Emergency Response Team (CERT) Certified
- Phlebotomy license
Timeline
Crew Leader
Domino's Pizza
12.2025 - 01.2026
Crew Trainer
McDonald's
09.2023 - 08.2025
Team Member
Urban Air Trampoline and Adventure Park
05.2022 - 01.2023
High School Diploma -
Radford Highschool