John Gleason
Minot,ND
Summary
Crew Leader with extensive experience in new hire training and crew oversight. Enhanced guest relations and ensured high-quality service through strong interpersonal skills. Maintained facility standards, delivering a clean and welcoming environment while effectively managing ticket sales and security protocols.
Overview
5
5
years of professional experience
Work History
Crew Leader
AMC Theatres
07.2021 - 07.2026
- Trained employees in time management and job duty completion to improve team efficiency.
- Monitored team members to ensure work quality and promptly addressed concerns.
- Provided friendly and courteous customer service to all guests at events to enhance satisfaction.
- Maintained clean and organized venue to create a pleasant experience for guests.
- Delivered friendly and courteous customer service to guests at events, enhancing overall satisfaction.
Education
High School Diploma -
Des Lacs Burlington School
Des Lacs, ND05-2023
Skills
- New hire training
- Crew oversight
- Adaptability
- Guest relations
- Cleaning and sanitizing
- Facility maintenance
- Flexibility
- Strong interpersonal skills
Timeline
Crew Leader
AMC Theatres
07.2021 - 07.2026
High School Diploma -
Des Lacs Burlington School