Jael Hunt
Akron,OH
Overview
5
5
years of professional experience
Work History
Admissions Coordinator
Bryant & Stratton College
11.2022 - Current
- Utilized Banner System to update student records and record academic information
- Experience in Data Visualization Reporting via Qlik Analytics
- Performing data analysis and showing correlating trends
- Implemented CRM system to track interactions with prospective students, improving follow-up strategies and admissions outcomes
- Assisted in developing new admissions policies that aligned with institutional values and priorities.
- Conducted comprehensive analysis of data to identify enrollment trends
- Resolved discrepancies in reported metrics, ensuring reliability of provided information
Pharmacy Benefit Manager-Member Support
CVS Health
06.2021 - 08.2022
- Answered inbound phone calls from members assisting with inquiries regarding stages of Medicare Part D stages, copay structures and general account information.
- Provided accurate information on insurance benefits and copays for prescription drugs.
- Assist with eligibility, claims, and initiating prior authorizations.
- Knowledgeable of HIPAA laws, policies, and procedures to ensure quality customer service.
Administrative Assistant
Talley Legal Services
09.2020 - 04.2021
- Answered multi-line phone system, routing calls, and delivering messages to staff.
- Monitored supervisor's work calendar and scheduled appointments and meetings.
- Sorted and distributed office mail.
- Greeted incoming visitors and clients professionally and provided friendly, knowledgeable assistance.
- Managed multiple tasks and met time-sensitive deadlines.
Site Security Manager
Allied Universal Security Services
01.2020 - 08.2020
- Operated scales and issued tickets when necessary.
- Documented materials entering and leaving facility.
- Supervised and secured premises and personnel.
- Complied with safety regulations to avoid potential injuries and support company goals.
- Dispatched orders to drivers for efficiency.
- Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
Education
Bachelor of Science - Criminal Justice
Tennessee State University
Nashville, TN12.2019
High School Diploma -
National Inventors Hall of Fame STEM High School
Akron, OH05.2016
Skills
- Database Management
- CRM software proficiency
- Proficient in Ellucian Banner 9
- Data Analysis and Reporting
Timeline
Admissions Coordinator
Bryant & Stratton College
11.2022 - Current
Pharmacy Benefit Manager-Member Support
CVS Health
06.2021 - 08.2022
Administrative Assistant
Talley Legal Services
09.2020 - 04.2021
Site Security Manager
Allied Universal Security Services
01.2020 - 08.2020
Bachelor of Science - Criminal Justice
Tennessee State University
High School Diploma -
National Inventors Hall of Fame STEM High School