Jaelyn Coleman
Maryland
Summary
I am a highly motivated employee seeking opportunities where I can demonstrate my knowledge and skills in being adaptable and hardworking, and am eager to utilize my varied skills to successfully achieve company objectives. I have excellent interpersonal skills and can effectively perform multiple tasks. I am also an organized and dependable candidate, successful at managing multiple priorities with a positive attitude. In conclusion, I have an eager willingness to take on added responsibilities to meet team goals.
Overview
6
6
years of professional experience
Work History
Enrollment Coordinator
University Of Maryland, Baltimore
09.2023 - 02.2024
- Helped students complete applications and navigate admissions processes.
- Met or exceeded enrollment and retention goals consistently.
- Communicated details about available classes, materials and services.
- Followed call scripts and flows to maximize effectiveness.
- Provided prospective or new students with information about educational and career planning, university resources and academic programs.
- Communicated effectively via telephone, email, and in person with prospective customers.
- Communicated with people from various cultures and backgrounds on application process.
- Reached out to applicants via calls, texts, emails and social media.
- Provided policy information and maintained enforcement.
Front Desk Secretary
Teague Middle School
08.2021 - 06.2023
- Managed all frontline office activities such as providing direction to parents and students regarding school policies/check-out, answering phones, and maintaining confidential school log.
- Performed fire drills, weather drills and code red drills.
- Served the principal, other administrators, and teaching staff daily to support the orderly operation of the school.
- Created and maintained detailed administrative processes and procedures to drive efficiency and accuracy.
- Managed filing system, entered data and completed other clerical tasks.
- Identified and recommended changes to existing processes to improve accuracy, efficiency, and quality service.
- Maintained confidential information.
- Worked 37.5 hours per week.
Teacher’s Assistant
StarChild Academy
12.2017 - 08.2021
- Assisted primary teacher with monitoring and setting up activities for toddlers.
- Assisted lead teachers with lesson plan creation and materials development .
- Facilitated small groups for the children to engage in separate activities.
- Taught curriculum provided by the Academy.
- Recorded student behavior and progress to keep parents informed on their child’s development and learning.
- Worked 16 hours per week.
- Kept classrooms clean, neat, and properly sanitized for student health and classroom efficiency.
- Supported student learning objectives through personalized and small group assistance.
Education
Bachelor of Science - Psychology
University of Central Florida
Orlando, FL12.2021
Skills
- File management
- Office administration
- Sorting and labeling
- Administrative support
- Office management
- Time management
- Problem-solving skills
Languages
Spanish
Limited Working
Timeline
Enrollment Coordinator
University Of Maryland, Baltimore
09.2023 - 02.2024
Front Desk Secretary
Teague Middle School
08.2021 - 06.2023
Teacher’s Assistant
StarChild Academy
12.2017 - 08.2021
Bachelor of Science - Psychology
University of Central Florida
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