Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Jaelyn Cruz

Burke,VA

Summary

Friendly Customer Service Cashier experienced working in diverse retail environments. Successful operating cash registers and performing necessary calculations. Genuine people-person successful mediating various disputes.

Overview

1
1
year of professional experience

Work History

Customer Service Cashier

Sweet Frog Frozen Yogurt
08.2023 - Current
  • Maintained a clean and tidy checkout area.
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
  • Made sure customers felt welcomed, important, and appreciated by answering questions
  • General floor staff duties such as kitchen duties, sanitation and sales.

Barista

Healthy Bar
10.2022 - 07.2023
  • Preparing cold drinks such as smoothies and protein shakes
  • Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
  • Cleaned and sanitized counters, machines, utensils, and seating areas.
  • Maintained regular and consistent attendance and punctuality.

Waitress

H Pho
07.2022 - 10.2022


  • Kept server areas clean and stocked to increase efficiency while working tables.
  • Used cash registers and credit card machines to cash out customers.
  • Greeted new customers, discussed specials, and took drink orders.

Education

High School Diploma -

Lake Braddock Secondary School
Burke, VA
06.2024

Skills

  • Payment Collection
  • Customer Complaint Resolution
  • Customer Service
  • Menu Memorization
  • Beverage Preparation
  • Safe Food Handling Practices
  • Friendly and Outgoing
  • Conflict Mediation

Languages

Spanish
Limited Working

Timeline

Customer Service Cashier

Sweet Frog Frozen Yogurt
08.2023 - Current

Barista

Healthy Bar
10.2022 - 07.2023

Waitress

H Pho
07.2022 - 10.2022

High School Diploma -

Lake Braddock Secondary School

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Jaelyn Cruz