Jaelyn Howard
Denton,TX
Summary
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
1
1
year of professional experience
Work History
Call Center Representative
Denton county election office
Denton, TX
01.2022 - 03.2022
- Answered incoming calls from customers and provided assistance with product inquiries, billing questions, and other customer service related issues.
- Assisted customers with navigating the company's website to locate desired information or items for purchase.
- Utilized knowledge base to answer inquiries from customers quickly and effectively.
Delivery Driver
Amazon
Lewisville, TX
09.2021 - 01.2022
- Received daily delivery instructions and route assignments from dispatch.
- Maintained accurate records of goods delivered and collected payments as required.
- Communicated regularly with dispatch regarding any delays or issues encountered on routes.
City Carrier Assistant
United States Post Office
Shreveport, LA
06.2021 - 09.2021
- Organized packages in route sequence and delivered to correct addresses.
- Loaded mail onto trucks according to established procedures.
- Delivered mail along established routes using a vehicle provided by the USPS.
Cashier
Raising Cane's Restaurants
Shreveport, LA
11.2020 - 05.2021
- Greeted customers and answered any questions they had about the store's products and services.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Stocked shelves with merchandise when needed.
Education
High School Diploma -
Southwood High School
Shreveport, LA05-2024
Skills
- Complaint resolution
- Product Upselling
- Customer Service
- Technical Support
Timeline
Call Center Representative
Denton county election office
01.2022 - 03.2022
Delivery Driver
Amazon
09.2021 - 01.2022
City Carrier Assistant
United States Post Office
06.2021 - 09.2021
Cashier
Raising Cane's Restaurants
11.2020 - 05.2021
High School Diploma -
Southwood High School
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