Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Jaelyn Patterson

Pensacola

Summary

Seeking an opportunity to contribute to a dynamic team, while leveraging extensive experience to maximize impact. Extensive experience in the customer service industry enhances the capability to manage tasks effectively in a fast-paced environment.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Server

Sonnys Real Pit BBQ
Pensacola
05.2024 - Current
  • Performed opening and closing duties such as setting up the dining area, restocking supplies.
  • Provided excellent customer service to ensure satisfaction.
  • Monitored dining room for cleanliness and proper set-up at all times.
  • Stayed informed about daily specials, new menu items, promotions.
  • Ensured that each guest was served courteously, quickly, and efficiently.
  • Responded efficiently to guest inquiries and complaints in a professional manner.

Restaurant Hostess

Cactus Cantina
Pensacola
02.2023 - 05.2024
  • Resolved customer complaints in a professional manner while maintaining a positive attitude towards guests.
  • Managed reservations, waitlists, and special requests for large parties.
  • Maintained cleanliness standards in the dining area including wiping down tables and chairs between seatings.
  • Performed opening and closing duties such as restocking supplies and cleaning work areas.
  • Balanced cash register at end of shift according to established procedures.
  • Answered incoming calls with appropriate greeting and provided information about menu items or services offered.

Crew Trainer

McDonald's
Pensacola
05.2021 - 02.2023
  • Maintained up-to-date records of all employees' training progress and certification status.
  • Collaborated with other trainers to develop effective methods for teaching new concepts.
  • Ensured that all safety protocols were followed during training sessions.
  • Provided ongoing coaching and mentoring to crew members to increase productivity levels.
  • Documented performance, safety and customer service needs to improve operations.
  • Ensured all training activities complied with health and safety regulations.

Education

High School Diploma -

West Florida High School
Pensacola, FL
05-2025

Skills

  • Customer service
  • Employee training
  • Effective communication
  • Team collaboration
  • Conflict resolution
  • Time management
  • Attention to detail
  • Positive and professional

Certification

  • 911 Operator Certified (April 2023- February 2025)

Timeline

Server

Sonnys Real Pit BBQ
05.2024 - Current

Restaurant Hostess

Cactus Cantina
02.2023 - 05.2024

Crew Trainer

McDonald's
05.2021 - 02.2023

High School Diploma -

West Florida High School

Similar Profiles

CREATE PROFILE