Summary
Overview
Work History
Education
Skills
Timeline
Generic

Jaelyn Sullins

Maple Heights,OH

Summary

Dynamic professional with a proven track record in educational and retail environments. Skilled in computer applications. Certified in CPR/First Aid, ensuring safety and well-being in all settings. Creative problem-solver versed in customer service. Reliable Cashier Trainer with 4 years of hands-on experience. Proficient in POS system operations paired with in-depth knowledge of retail shrink awareness and loss-prevention initiatives. Punctual and hardworking individual skillful in directing and prioritizing all store front-end activities in fast-paced, high-volume retail environment. Skilled in training staff and solving diverse problems by applying excellent critical thinking and conflict resolution abilities to address any need. Prepared to use knowledge and experience to take on all business requirements.

Committed to ensuring each customer receives outstanding service by providing friendly and helpful support.

Overview

4
4
years of professional experience

Work History

Teaching Assistant

Journie Kids Academy
08.2022 - Current
  • Managed classroom behavior effectively, creating a positive learning atmosphere conducive to academic success.
  • Supported classroom maintenance and upkeep, organizing books, and materials.
  • Partnered with teacher to plan and implement lessons following school's curriculum, goals, and objectives.

Cashier

Giant Eagle
10.2023 - 03.2024
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.

Cashier Trainer

Plant Based Burger Company
08.2022 - 10.2023
  • Trained new employees by providing knowledge of specific store tasks, policies and goals.
  • Reduced errors in transactions by providing clear instructions and hands-on demonstrations of proper cash handling techniques.
  • Provided ongoing mentorship and guidance for cashiers as they navigated day-to-day challenges in their roles, fostering a culture of continuous learning and improvement.

Customer Service Cashier

Marcs Grocery
12.2020 - 05.2022
  • Maintained a clean and organized workspace, promoting a welcoming environment for customers.
  • Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
  • Provided support to fellow cashiers by stepping in during breaks or assisting with complex transactions as needed.

Education

High School Diploma -

Garfield Heights High School
Garfield Heights, OH
05.2022

Skills

  • Computer Skills
  • Positive Attitude
  • Cleaning and sanitizing
  • Student Health and Safety
  • CPR/First Aid Certification
  • Collaborative Teamwork
  • Customer Satisfaction
  • Cash Handling
  • Patience and Empathy
  • Employee Motivation
  • POS System proficiency
  • Gift Card Transactions

Timeline

Cashier

Giant Eagle
10.2023 - 03.2024

Teaching Assistant

Journie Kids Academy
08.2022 - Current

Cashier Trainer

Plant Based Burger Company
08.2022 - 10.2023

Customer Service Cashier

Marcs Grocery
12.2020 - 05.2022

High School Diploma -

Garfield Heights High School
Jaelyn Sullins