Summary
Overview
Work History
Education
Skills
Timeline
Languages
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Hi, I’m

Lauren Rodriguez

Brooklyn,NY
Lauren Rodriguez

Summary

Dynamic professional with a positive attitude and strong communication skills, experienced as an Executive Administrative Assistant at NYC Human Resources Administration. Proven ability to maintain confidentiality and streamline administrative processes, enhancing efficiency. Adept at relationship building and supporting diverse needs, ensuring a collaborative and productive environment. Proficient in Microsoft Office and data entry.

Overview

30
years of professional experience

Work History

Department Of Education
Brooklyn, NY

TEACHING ASSISTANT
07.2013 - 06.2019

Job overview

  • Managed classroom behavior effectively, creating a positive learning atmosphere conducive to academic success.
  • Supported classroom activities, tutoring, and reviewing work.
  • Provided additional support for students with special needs, ensuring they received appropriate accommodation and resources.
  • Partnered with the teacher to plan and implement lessons following the school's curriculum, goals, and objectives.
  • Supported classroom instruction by preparing materials and resources for various subjects.
  • Assisted in developing lesson plans aligned with curriculum standards and student needs.
  • Coordinated communication between teachers, students, and parents to ensure a collaborative learning environment.
  • Monitored student progress and provided feedback to educators on performance and areas for improvement.

NYC Human Resources Administration
Manhattan, NY

EXECUTIVE ADMINISTRATIVE ASSISTANT
02.2006 - 04.2013

Job overview

  • Maintained confidentiality when handling sensitive information, protecting company interests and employee privacy.
  • Handled administrative tasks such as expense report processing or invoice reconciliation efficiently, allowing executives to focus on high-priority responsibilities without distraction.
  • Coordinated and booked airfare, hotel, and ground transportation, and prepared itinerary to facilitate successful trips.
  • Managed inventory levels for office supplies, reducing waste while guaranteeing availability when needed.
  • Managed executive schedules, prioritizing appointments to enhance operational efficiency.
  • Coordinated high-level meetings, ensuring all logistics and materials were prepared in advance.
  • Developed and maintained filing systems to streamline document retrieval and organization.
  • Coordinated and booked airfare, hotel, and ground transportation, and prepared itinerary to facilitate successful trips.
  • Scheduled appointments and handled calendars for senior leadership.
  • Screened personal and business calls and directed them to the appropriate party.
  • Managed approximately 30 incoming calls, emails, and faxes per day from customers.'

Dreyfus Corp.
Manhattan, NY

RECEPTIONIST
01.1989 - 02.2006

Job overview

  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Confirmed appointments, communicated with clients, and updated client records.
  • Answered phone promptly and directed incoming calls to the correct offices.
  • Responded to inquiries from callers seeking information.
  • Managed approximately 30 incoming calls, emails, and faxes per day from customers.'
  • Managed front desk operations, ensuring efficient guest check-in and appointment scheduling.
  • Coordinated communication between departments, enhancing internal collaboration and workflow efficiency.
  • Maintained accurate records of visitor logs and office supplies, supporting operational needs.

Education

ASA - The Collection Of Experience
New York, NY

Associate of Science from Medical Assisting
08-2013

University Overview

Completed AP course in Phlebotomy and EKG Procedures, Medical Billing, and Medical Reimbursement.

  • Relevant Coursework: Phlebotomy & EKG Procedures
  • Professional Development: Medical Billing and Medical Reimbursement

Skills

  • Positive attitude
  • Helping students with special needs
  • Data Entry
  • Verbal and written communication
  • Communication and interpersonal skills
  • Computer skills
  • Calm and patient demeanor
  • Information protection
  • Computer and Microsoft Office skills
  • Flexible work schedule
  • HIPAA certification
  • Collaborative teamwork
  • Classroom organization
  • Parent-teacher collaboration
  • Emotional support
  • Telephone operations
  • Dependability
  • Strong telephone etiquette
  • Empathy and patience
  • Maintaining records

Timeline

TEACHING ASSISTANT

Department Of Education
07.2013 - 06.2019

EXECUTIVE ADMINISTRATIVE ASSISTANT

NYC Human Resources Administration
02.2006 - 04.2013

RECEPTIONIST

Dreyfus Corp.
01.1989 - 02.2006

ASA - The Collection Of Experience

Associate of Science from Medical Assisting

Languages

English
Full Professional