Dynamic professional skilled in customer service, team leadership, and conflict resolution. Proven ability to drive sales growth and enhance customer engagement through effective merchandising strategies.
Overview
4
4
years of professional experience
Work History
Assistant Manager
Hollister.Co
Concord, CA
08.2024 - Current
Assisted in training team members on operational procedures and customer service standards.
Executed daily inventory management to ensure product availability and reduce stock discrepancies.
Collaborated with sales team to enhance visual merchandising and improve overall store presentation.
Supported the implementation of promotional events, driving customer engagement and sales growth.
Brand Representative
Hollister.Co
Brentwood, CA
04.2022 - 08.2024
Developed and maintained strong customer relationships to enhance brand loyalty.
Conducted product knowledge training sessions for new team members to improve service quality.
Executed visual merchandising strategies to optimize store presentation and drive sales.
Collaborated with marketing team on promotional events to increase brand awareness.
Technology Consultant
Liberty Union High School District
Brentwood, CA
05.2024 - 07.2024
Conducted training sessions for faculty on new software applications and digital tools.
Analyzed user feedback to refine technology solutions and improve user experience.
Collaborated with IT department to maintain network infrastructure and ensure system functionality.
Volleyball Coach
Iplay
Antioch, CA
03.2023 - 05.2024
Developed tailored training programs to enhance player performance and skill development.
Fostered teamwork and sportsmanship through structured practice sessions and competitive events.
Analyzed player performance data to identify areas for improvement and implement effective strategies.