Professional leader in team management and operational coordination. Effective at driving team performance and ensuring adherence to company policies. Known for fostering collaboration and delivering consistent results. Skilled in conflict resolution and time management.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Shift Leader
Marco's Pizza
05.2024 - Current
Supervise and coordinate team members to ensure efficient and effective operation during assigned shifts
Monitor and manage inventory levels, ensuring adequate stock and timely replenishment
Enforce company policies and procedures, maintaining a safe and productive work environment
Train and mentor new employees, providing guidance and support to foster skill development and team cohesion
Address customer inquiries and resolve issues promptly to ensure a high level of customer satisfaction
Manage cash handling and financial transactions accurately, ensuring accountability and transparency
Shift Leader/Manager
Foam Works Express Car Wash
01.2024 - 05.2024
Collaborated with team members to create visually appealing merchandise displays that increased foot traffic and sales
Developed and implemented strategies to improve productivity and streamline processes
Created and maintained budgets, monitoring expenses to meet financial targets
Provided ongoing coaching and mentoring to team members, supporting their professional development
Resolved customer complaints or issues promptly while maintaining a positive brand image
Geek Squad Technician
Geek Squad
01.2022 - 03.2023
.
Trained new technicians on standard operating procedures, ensuring consistency across the team.
Performed troubleshooting and diagnosis on malfunctioning equipment.
Completed complex repairs quickly by leveraging strong diagnostic skills and attention to detail.
Demonstrated adaptability when faced with new challenges or technologies, enabling quick mastery of necessary skills.
Sales Associate
Foot Locker
01.2021 - 08.2022
Built and maintained strong relationships with customers, resulting in a high rate of repeat business and referr
Collaborated with team members to create visually appealing merchandise displays that increased foot traffic and sales
Contributed to the achievement of store goals by actively upselling products and suggesting complementary items
Effectively communicated promotions, discounts, and special offers to customers at the point of sale
Demonstrated excellent time management skills by efficiently handling multiple tasks simultaneously during busy periods