Summary
Overview
Work History
Education
Accomplishments
Timeline
Generic

Jaelynn Skrzynski

Marco Island,FL

Summary

Dedicated Customer Service Specialist providing skills to prioritize and multi-task in fast-paced working environment. Successfully works as part of team to reach personal and business goals. Known for successfully handling escalated customer support issues.

Overview

2
2
years of professional experience

Work History

Customer Service Representative

Xcel Fitness
Marco Island, FL
07.2024 - 10.2024
  • Answered customer inquiries and provided accurate information regarding products and services.
  • Provided excellent customer service to resolve customer complaints in a timely manner.
  • Answered inbound calls, chats and emails to facilitate customer service.
  • Informed customers about billing procedures, processed payments, and provided payment option setup assistance.
  • Collected deposits or payments and arranged for billing.
  • Data entry skills
  • Clean and put away weights, disinfect equipment
  • Smoothie Bar
  • Open and Close on weekends

Cutting Machine Operator

Marco Canvas * Upholstery
Marco Island, FL
08.2022 - 06.2024
  • Set up, adjust and operate cutting machines to cut materials such as fabric, paper, rubber or plastic.
  • Monitor machine operation to detect problems such as defective stitching, breaks in thread, or machine malfunctions.
  • Inspect finished products for quality assurance purposes.
  • Keep work area clean and organized at all times.
  • Load materials into feeder mechanism of the machine per instructions from supervisor.
  • Observe safety precautions when operating cutting machines.
  • Family business, I worked part time summers

Education

To be determined - Currently A Junior

Marco Island Academy
Marco Island FL
06-2025

Accomplishments

  • Dual Enrollment
  • A student (AICE) classes
  • Key Club

Timeline

Customer Service Representative

Xcel Fitness
07.2024 - 10.2024

Cutting Machine Operator

Marco Canvas * Upholstery
08.2022 - 06.2024

To be determined - Currently A Junior

Marco Island Academy

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Jaelynn Skrzynski