Jaenell Imada
Lihue
Summary
Seeking an opportunity in the healthcare setting to utilize my knowledge and expertise to learn and grow, provide exceptional and compassionate patient care, quality patient experiences, and company success.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Patient Services Representative
Kauai Medical Clinic
Lihue
07.2012 - Current
- Greet and assist patients, registration, answer phone calls, schedule appointments, template management, verify insurances, referrals and insurance authorizations, supply ordering, copay and payment collection
- Proficiency in office technology and electronic health records data entry
- Familiarity in OB/GYN, Health Management, and Neurology
- Manage health records and patient confidentiality by adhering to HIPAA regulations
- Provide information on services, policies, and procedures to enhance patient experience
Sales Associate
Macy's
02.2009 - 07.2012
Education
Health Academy
Kauai High School
Lihue01-2010
Skills
- Patient Interaction
- Communication Skills
- Patient Documentation
- Interpersonal Skills
- Time Management
- Adaptability
- Professionalism
- Multi-tasking and Organization Skills
- Confidentiality Compliance
- Insurance Knowledge
Certification
Medical Assistant
Timeline
Patient Services Representative
Kauai Medical Clinic
07.2012 - Current
Sales Associate
Macy's
02.2009 - 07.2012
Health Academy
Kauai High School