Jagriti Malhotra
Austin,TX
Summary
Hands-on experience with EHR software, including eClinicalWorks, Epic, Allscripts/Veradigm, Athena health, Cerner, e-MDs, NextGen and other EMR systems. Hands-on experience with HL7- ORM and ORU message creation and HL7 and API interfaces and Mirth interface engine. Experience in writing SQL queries for reporting and data analysis, manage patient data. MS-Office Suite, MS-Access, MS outlook, MS excel, Project Management, EMR, EHR, Data Analysis Familiarity with Healthcare regulations such as HIPPA, HITECH, ICD-10 coding to ensure the Lab implementation complies with legal and regulatory standards. Vendor Management- experience in managing relationships with EHR vendors.
Overview
16
16
years of professional experience
Work History
EHR Implementation Analyst
Sonic Healthcare USA
08.2022 - Current
- Successful implementation of HL7 interfaces to provide seamless data exchange between EMR systems and LIS via Mirth/Corepoint interface engine.
- Able to Plan, execute, monitor and close project effectively by providing progress updates and documentation to external and internal stakeholders.
- Identify, manage, report and escalate on project risks.
- Established connectivity via VPN, SFTP with new vendor connections. Coordinating project development, participate in validating and testing per CAP requirements.
- Work as a Liaison with interface project manager, developers, vendors and client contacts and effectively communicate prioritization and support development of mitigation strategies.
- Proactively identifying risks in the implementation process example technical issues and patient data breaches.
- Strong organizational skills with the ability to independently manage multiple implementations simultaneously and effectively.
- Clinical Pathology Lab and Sunrise Medical Lab
Software Training Specialist
eClinicalWorks
01.2016 - 10.2017
- Develop an extensive working knowledge of the eClinicalWorks suite of products
- Conduct software training using a variety of methods including web-based and on-site training
- Participate in new customer implementations and provide input in the customization of training material
- In depth knowledge of clinical workflows to ensure that the EHR is tailored to support day to day operations for physicians and staff
- Work with the eCW support team in troubleshooting issues related to hardware like printer, scanner etc. Open/close tickets, escalating them in a timely manner
- Advise medical offices on selecting the workflow most suitable for their practice
- Participate with eClinicalWorks development staff in testing new releases of the EMR
- Communicate / escalate issues to Project Manager to promptly and effectively address the issues
- Communicate training updates to Account Managers to improve client workflow post training
Health IT Intern
E-MDs
01.2014 - 03.2014
- Shadowed personnel in each department including implementation, training, interfaces, software support and Quality assurance to observe and learn daily operations
- Conducted regression testing to find defects using testing tool Mantis and documented manual test cases in TFS (Team Foundation Server) website
- Utilized ICD10data.com to map ICD-9 codes into ICD-10 equivalents
- Utilized e-MDs new cloud solution EHR for documenting patient’s records
Lecturer in Mathematics
Guru Nanak Institute of Technology/ Dyal Singh College
01.2010 - 01.2012
- Designed and implemented lesson plans in basic calculus, ordinary and partial differential equations, algebra, and math concepts
- Taught calculus and trigonometry, implemented stimulating lessons to capture students’ attention and interest
- Utilized discussion-based lessons in order to promote a deeper understanding of the concepts.
- Offered after college tutoring to help struggling students improve their critical thinking and problem-solving skills
Education
Health Information Technology Certificate -
University of Texas at Austin
01.2014
Master of Science - Mathematics
Panjab University
01.2010
Bachelor of Science - Computer Science
Panjab University
India01.2008
Skills
- Software implementation
- Project documentation
- Business analysis
- Requirements gathering
- Problem-solving
- Attention to detail
- Multitasking
- Excellent communication
- Organizational skills
- Team collaboration
- Active listening
- Effective communication
- Interpersonal skills
- Client relations
Timeline
EHR Implementation Analyst
Sonic Healthcare USA
08.2022 - Current
Software Training Specialist
eClinicalWorks
01.2016 - 10.2017
Health IT Intern
E-MDs
01.2014 - 03.2014
Lecturer in Mathematics
Guru Nanak Institute of Technology/ Dyal Singh College
01.2010 - 01.2012
Master of Science - Mathematics
Panjab University
Health Information Technology Certificate -
University of Texas at Austin
Bachelor of Science - Computer Science
Panjab University
Awards
GATE (Graduate Aptitude test in Engineering) 2012 qualified with All India Rank 32. Qualified Joint CSIR-UGC (JRF) (for junior research fellowship and lectureship) 2012 exam with All India Rank 42.
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