Jahaira Vargas
Riverside,CA
Summary
Dynamic and customer-focused professional with extensive experience at Daiso USA and T.J. Maxx. Proven track record in enhancing customer loyalty through exceptional service and effective problem resolution. Skilled in POS operations and committed to maintaining high standards of organization and cleanliness, ensuring a positive shopping experiences.
Overview
7
7
years of professional experience
Work History
Cashier/Merchandise Stocker
Daiso USA
Jurupa Valley, CA
12.2024 - Current
- Processed customer transactions efficiently using point-of-sale systems.
- Assisted customers in locating products, enhancing shopping experience.
- Maintained cleanliness and organization of checkout area to ensure safety.
- Collaborated with team members to restock merchandise and maintain inventory levels.
- Supported promotional activities by setting up displays and signage as directed.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
Cashier/Markdown Associate
T.J. Maxx
Corona, CA
10.2021 - 07.2024
- Assisted customers with returns, refunds and resolving transaction issues.
- Trained new staff on customer service protocols and store policies, enhancing team performance.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Coordinated markdown processes for timely execution across departments.
- Developed reports summarizing markdown performance for management review.
Barista
Starbucks, Target
Riverside, CA
07.2019 - 09.2020
- Crafted high-quality beverages while maintaining consistency in taste and presentation.
- Managed high-volume orders during peak hours, ensuring efficient service and product quality.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Cleaned counters, machines, utensils, and seating areas daily.
- Conducted inventory checks and managed stock levels to ensure sufficient supplies for daily operations.
- Provided exceptional services through drive-thru windows and ensured correct orders.
Education
High School Diploma -
La Sierra High School
La Sierra Ave, CA06-2018
Skills
- Customer service
- Customer assistance
- Work ethic and integrity
- Patience and empathy
- Cash handling
- Reliability and punctuality
- Professionalism and courtesy
- Product restocking
- Product recommendations
- Written and verbal communication
Timeline
Cashier/Merchandise Stocker
Daiso USA
12.2024 - Current
Cashier/Markdown Associate
T.J. Maxx
10.2021 - 07.2024
Barista
Starbucks, Target
07.2019 - 09.2020
High School Diploma -
La Sierra High School