JAHBRIA A. MCKENZIE
Miami,USA
Summary
Hospitality professional with 10+ years of experience in fine dining, casual fine dining, nightlife, and high-volume restaurant environments. Skilled in guest relations, upselling, menu knowledge, and delivering exceptional service while maintaining efficiency in fast-paced settings.
Overview
5
5
years of professional experience
Work History
Server
Amor Miami Nightclub & Restaurant
03.2026 - 06.2026
- Delivered exceptional service in a high-volume restaurant and nightlife environment
- Provided VIP table service and bottle service while maintaining a luxury guest experience
- Enhanced guest experiences through menu knowledge, personalized recommendations, and upselling
- Maintained efficiency, professionalism, and attention to detail during peak service periods
Server
Bakan
01.2026 - 03.2026
- Delivered attentive service in fast-paced upscale dining environment, enhancing guest experience
- Assisted guests with menu selections and confirmed order accuracy to enhance overall dining satisfaction
- Coordinated with front- and back-of-house teams to maintain seamless service flow, contributing to efficient dining experience
Server
Sunny's Steakhouse
02.2025 - 08.2025
- Managed multiple tables, ensuring accurate orders and providing attentive service for optimal dining experiences
- Crafted personalized hospitality, creating memorable experiences that fostered guest loyalty
- Delivered fine-dining service in a Worked in a Worked in a Michelin-recognized restaurant, providing exceptional service to guests.
- Michelin-recognized restaurant
Server
KYU Restaurants (NYC & Miami)
01.2022 - 02.2025
- Delivered service in Worked in Michelin-recognized, high-volume casual fine dining restaurants
- Surpassed sales goals by leveraging product knowledge and upselling techniques
- Delivered exceptional service standards while managing fast-paced dining environment
- Michelin-recognized, high-volume casual fine dining restaurants
Bartender
Marriott Fairfield Inn & Suites
11.2021 - 01.2022
- Prepared cocktails and specialty beverages, providing personalized service to elevate guest experience
- Engaged with guests to build rapport and create memorable experiences through attentive service
- Managed high-volume guest traffic to optimize service flow and enhance guest satisfaction
Education
Medical Assistant Diploma -
Wood Tobe-Coburn School
New York, NYHigh School Diploma -
Secondary School for Journalism
Brooklyn, NYSkills
- Fine Dining
- High-Volume Service
- Fine-dining expertise
- High-volume service management
- Menu & Beverage Knowledge
- Order Accuracy
- Order management
- POS Systems
- Point of sale operation
- Upselling & Sales
- Table Management
- Seamless service coordination
- Guest Relations
- Positive guest interactions
- Cash Handling
- Attentive communication
- Team Collaboration
- Problem solving
Timeline
Server
Amor Miami Nightclub & Restaurant
03.2026 - 06.2026
Server
Bakan
01.2026 - 03.2026
Server
Sunny's Steakhouse
02.2025 - 08.2025
Server
KYU Restaurants (NYC & Miami)
01.2022 - 02.2025
Bartender
Marriott Fairfield Inn & Suites
11.2021 - 01.2022
Medical Assistant Diploma -
Wood Tobe-Coburn School
High School Diploma -
Secondary School for Journalism