Jahidul A Rudro
Brooklyn,NY
Summary
Proven leader in enhancing store operations and customer satisfaction at Server Jobs, adept in staff supervision and operations oversight. Skillfully increased customer satisfaction through effective problem-solving and employee coaching. Expert in POS systems and motivational techniques, driving sales growth and operational efficiency.
Overview
2
2
years of professional experience
Work History
Assistant Store Manager
Server Jobs
06.2022 - Current
- Supervised and evaluated staff to help improve skills, achieve daily objectives, and attain advancement.
- Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
- Responded to customer concerns, working with manager to significantly raise customer satisfaction ratings.
- Processed payments for credit and debit cards and returned proper change for cash transactions.
- Walked through store areas to identify and proactively resolve issues negatively impacting operations.
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
- Maintained positive customer relationships by responding quickly to customer service inquiries.
Education
Noakhali Govt. Technical High School
Bangladesh Skills
- Records Management
- Stock management
- Store Organization
- Operations Oversight
- Business Development
- Customer Relations
- Staff Supervision
- Store Opening and Closing
- Issue Resolution
- Sales Growth
- Workforce Management
- Cost Control
- Store operations
- Customer Service Management
- Team Management
- Problem-Solving
- Sales Strategies
- Sales Techniques
- POS systems operations
- Sales expertise
- Motivational Techniques
- Work Planning and Prioritization
- Customer Service and Engagement
- Customer Service
- Time Management
- POS Systems
- Consultative Sales
- Customer experience
- Employee Coaching
Timeline
Assistant Store Manager
Server Jobs
06.2022 - Current
Noakhali Govt. Technical High School