Jahlil Johnson
Rochester,NY
Summary
Highly skilled professional experienced in supporting restaurant operations. Maintained communication while working closely with servers, hosts and managers. Expert at providing exceptional customer service by quickly and energetically completing special requests.
Overview
4
4
years of professional experience
Work History
Host
City Line Bar And Grill
Albany, New York
08.2022 - 08.2023
- Greeted guests upon arrival and provided them with menus.
- Processed payments from customers using a POS system.
- Maintained cleanliness of lobby area, including wiping down tables and chairs.
- Provided customers with accurate wait times and monitored waiting list.
- Took reservations over phone and in person.
- Answered customer inquiries regarding the menu, restaurant services, and special promotions.
Youth Recreation Worker
Baden Street Community Center
Rochester, NY
06.2021 - 08.2021
- Supervised and engaged children in various activities at the youth center
- Assisted in meal distribution throughout the day
- Supported camp activities and ensured a safe environment for all participants.
- Managed inventory of supplies needed for recreation programs or special events.
Youth Worker
Rochester Parks & Recreation
Rochester, NY
06.2020 - 08.2020
- Opened and operated concession stand during the summer season
- Maintained cleanliness of concession stand area by wiping counters, sweeping floors, and disposing of trash.
- Performed opening duties including counting money in cash drawer and verifying daily deposits against receipts.
- Conducted stadium maintenance and various community service tasks.
- Developed positive relationships with clients by providing encouragement and support.
Youth Worker
East Rochester Youth Development Center
Rochester, NY
06.2019 - 08.2019
- Performed administrative assistant duties including filing paperwork and reorganizing the game room
- Assisted with youth activities and worked directly with the Program Director on daily tasks.
- Educated parents and guardians on available resources in the community that could benefit their child.
Education
Bachelor of Science - Cybersecurity
University At Albany
Albany, NY05-2026
Aquinas Institute of Rochester
06-2022
Skills
- Suggestive Selling
- Strong Work Ethic
- Service prioritization
- Positive and professional
- Guest Engagement
- Guest Relations
- Professional Appearance
- Administrative Support
Leadership
- Shop Talk, Inc Mentorship Program: Active participant in mentorship and development activities.
- Black Student Union: Member, contributing to discussions and events promoting cultural awareness.
- School Youth Ministry: Engaged in community service and spiritual activities.
- Football Team Captain: Demonstrated leadership, teamwork, and dedication on and off the field.
Affiliations
- Division 1 College Football
Accomplishments
- Black Scholar Award
References
Bryan Flagg: (585) 406-1449
Pamela Thorpe: (571) 330-9792
Timeline
Host
City Line Bar And Grill
08.2022 - 08.2023
Youth Recreation Worker
Baden Street Community Center
06.2021 - 08.2021
Youth Worker
Rochester Parks & Recreation
06.2020 - 08.2020
Youth Worker
East Rochester Youth Development Center
06.2019 - 08.2019
Bachelor of Science - Cybersecurity
University At Albany
Aquinas Institute of Rochester
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