Jahmar Thompson
Orlando
Summary
Program Coordinator and healthcare professional with over eight years of experience supporting clinical operations, staff coordination, and patient-centered programs. Proven ability to oversee daily program functions, ensure regulatory compliance, support interdisciplinary teams, and maintain high standards of safety and quality care. Strong background in healthcare administration, behavioral health, and hospital operations.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Unit Secretary
Orlando Health
07.2023 - Current
- - Manage medical records, admissions, and discharges
- - Facilitate communication between providers and clinical teams
- - Ensure HIPAA compliance and administrative efficiency
Program Coordinator
Acceptance LLC
Orlando, FL
06.2025 - 05.2026
- - Coordinate daily program operations to ensure continuity of services and compliance
- - Support staff scheduling, coverage planning, and shift coordination
- - Serve as first-line contact for staff concerns and incident escalation
- - Monitor documentation, safety procedures, and behavior support plans
- - Assist with onboarding, training, and staff development
- Coordinated program logistics, ensuring timely execution of project milestones and deliverables.
- Implemented process improvements, increasing efficiency in program operations and resource allocation.
Nursing Assistant II
Orlando Health
10.2021 - 07.2023
- - Delivered direct patient care and supported nursing staff
- - Documented vital signs and patient observations
- - Maintained patient safety and infection control standards
- Provided direct patient care, including assistance with daily living activities and mobility.
- Monitored vital signs and reported changes to nursing staff to ensure patient safety.
Psychiatric Technician
AdventHealth
10.2020 - 10.2021
- - Supported behavioral health programs and crisis intervention
- - Documented patient behavior for treatment planning
- Assisted nursing staff in developing individualized care plans based on patient assessments.
- Implemented therapeutic activities to promote mental and emotional well-being among patients.
Assistant Manager
QSAC Inc.
03.2016 - 09.2020
- - Assisted with program operations for developmental disability services
- - Ensured regulatory compliance and coordinated staff assignments
- Led team in implementing process improvements to enhance operational efficiency.
- Analyzed performance metrics to inform strategic decision-making and optimize workflows.
- Monitored compliance with company policies, ensuring adherence to industry regulations.
Education
Bachelor of Science - Healthcare Management
University of Phoenix
A.A.S. - Communication
Herkimer County Community College
Herkimer, NYSkills
- Program Coordination & Operations
- Healthcare Administration
- Staff Scheduling & Support
- Regulatory & HIPAA Compliance
- Quality Improvement
- Crisis Management
- Documentation & Reporting
- Safety & Risk Management
Certification
- CPR / First Aid Instructor (Expires 2027)
- Safety-Care Instructor (Expires 2027)
- Basic Life Support (BLS)
- Surgical Care Improvement Project (SCIP)
Timeline
Program Coordinator
Acceptance LLC
06.2025 - 05.2026
Unit Secretary
Orlando Health
07.2023 - Current
Nursing Assistant II
Orlando Health
10.2021 - 07.2023
Psychiatric Technician
AdventHealth
10.2020 - 10.2021
Assistant Manager
QSAC Inc.
03.2016 - 09.2020
Bachelor of Science - Healthcare Management
University of Phoenix
A.A.S. - Communication
Herkimer County Community College