Stacy Walker
Indianapolis,IN
Summary
Dynamic professional with a proven track record at Saint Francis Hospital, excelling in roles requiring exceptional organization and communication skills. Spearheaded training initiatives and streamlined unit operations, enhancing efficiency and patient care. Expert in HIPAA compliance and telemetry monitoring, blending hard and soft skills to achieve superior outcomes.
Proven ability to manage patient records, schedule appointments, and facilitate communication within healthcare settings. Skilled in medical terminology, data entry, and maintaining confidentiality.
Overview
14
14
years of professional experience
Work History
Unit Secretary
IU Health University Hospital
03.2007 - 06.2011
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Assisted nursing staff with patient care, ensuring timely completion of tasks and improved patient satisfaction.
- Maintained a clean, organized work environment for optimal efficiency in the delivery of patient care services.
- Demonstrated flexibility in adjusting work hours to meet fluctuating demands of the unit, ensuring coverage during both peak times and staff shortages.
Unit Secretary
Saint Francis Hospital
12.1999 - 07.2008
- Assisted with the training and onboarding of new unit secretaries, sharing expertise and best practices to ensure their success in the role.
- Improved unit workflow by effectively prioritizing tasks and collaborating with team members to complete assignments in a timely manner.
- Managed incoming calls and directed to appropriate department.
- Managed inventory levels of office supplies, ensuring adequate stock was available at all times for efficient unit operations.
- Transcribed doctors' medication orders, lab test requests, and care plans.
Educator
Saint Francis Hospital Beech Grove
08.2005 - 03.2007
- Collaborated with colleagues to develop and revise curriculum, enhancing learning experience.
- Ensured accuracy and consistency in policy language by editing, proofreading, and revising drafts as needed.
- Maintained a detailed database of all company policies, enabling quick access to updated information when required.
- Assisted in training employees on new or revised policies, ensuring proper implementation across the organization.
Cardiac Monitor Technician
Saint Francis Hospital
03.1997 - 03.2007
- Collaborated with healthcare team to maintain quality patient care.
- Monitored patients' heart rhythms and functions through cardiac monitoring strips.
- Provided instruction on Holter monitor and connected patient to analyzer.
Education
Certificate - Health Care Administration
Central Nine Career Center
Greenwood, INSkills
- Strong organization
- HIPAA compliance
- Patient chart maintenance
- Nursing station operations
- Professional telephone etiquette
- Conflict resolution techniques
- Call light responses
- Telemetry monitoring
- Cardiac rhythm analysis
- Holter monitor application
- Excellent communication
- Attention to detail
- Written communication
- Curriculum development
- Program development
- Course implementation
- Problem-solving
- Multitasking Abilities
- Reliability
Timeline
Unit Secretary
IU Health University Hospital
03.2007 - 06.2011
Educator
Saint Francis Hospital Beech Grove
08.2005 - 03.2007
Unit Secretary
Saint Francis Hospital
12.1999 - 07.2008
Cardiac Monitor Technician
Saint Francis Hospital
03.1997 - 03.2007
Certificate - Health Care Administration
Central Nine Career Center
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