Jahnaya Christopher
Dewitt,MI
Summary
Successful at excelling in fast-paced, competitive work environments. Good sales and customer service abilities paired with in-depth knowledge of work related products and services. Proficient in updating customers with their results, completion of venipuncture/capillary sticks and coordinating records.
Overview
1
1
years of professional experience
1
1
Certification
Work History
Banker
Fifth Third Bank
11.2022 - Current
- Assisted customers with setting up or closing accounts, completing loan applications, and signing up for new services.
- Developed and maintained strong customer relationships, providing exceptional service and advice.
- Educated customers on features and benefits of banking products and services.
- Managed escalated phone calls by applying conflict resolutions skills and extensive knowledge of bank policies, products, and services.
Banker
Armstrong Bank
03.2022 - 11.2022
- Opened, closed, and updated accounts for customers.
- Investigated customer inquiries and resolved discrepancies in helpful and timely manner.
- Monitored account activity and identified suspicious transactions, taking appropriate action to prevent fraud.
- Balanced teller drawers and ATM cash.
Pharmacy Technician
Walmart Specialty Pharmacy
04.2021 - 10.2021
- Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
- Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items.
- Coordinated verification and filling of more than 50 daily prescriptions in a high volume work space.
- Performed various pharmacy operational activities with strong commitment to accuracy, efficiency, and service quality.
Education
Certification Degree - Phlebotomy
Medcerts
Livonia, MI07.2023
High School Diploma -
St. Croix Central High School
U.S Virgin Islands05.2020
Skills
- Cross-Selling Expertise
- Consultative Sales
- Tailoring Products
- Attaining Quotas
- Provide professional customer service
- Proficient in reading and analyzing data/charts
- Business planning
- Giving presentations
- Developing customer relationships
Certification
- Phlebotomy Technician, Medcerts - 2023-current
Languages
Spanish
Native or Bilingual
Timeline
Banker
Fifth Third Bank
11.2022 - Current
Banker
Armstrong Bank
03.2022 - 11.2022
Pharmacy Technician
Walmart Specialty Pharmacy
04.2021 - 10.2021
Certification Degree - Phlebotomy
Medcerts
High School Diploma -
St. Croix Central High School
Similar Profiles
Ricky DiazRicky Diaz
CSR at Fifth Third BankCSR at Fifth Third Bank
Kayla FrazierKayla Frazier
CSR at Fifth Third BankCSR at Fifth Third Bank
ALEXANDER DIAZALEXANDER DIAZ
Personal Banker at Fifth Third BankPersonal Banker at Fifth Third Bank
Jasmine BrysonJasmine Bryson
Credit Bureau Specialist at Fifth Third BankCredit Bureau Specialist at Fifth Third Bank
Andrew VogtAndrew Vogt
Professional Driver at Granger Waste ServicesProfessional Driver at Granger Waste Services