Jahnaysha Robinson
Highland
Summary
Experienced Hotel Housekeeper with 7 years in maintaining guest rooms and common areas to the highest standards of cleanliness and presentation. Skilled in detailed cleaning, bed making, linen management, and ensuring guest satisfaction in fast-paced hospitality environments. Reliable, efficient, and dedicated to creating a welcoming and comfortable stay for every guest.”
Dedicated Vocational Rehabilitation Counselor adept at performing comprehensive vocational assessments and maintaining case files. Experienced in helping individuals with Addiction .
Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
6
6
years of professional experience
2019
2019
years of post-secondary education
Work History
Vocational Rehabilitation Counselor
Abel house Rehabilitation
Saugerties
04.2024 - Current
- Conducted client assessments to determine vocational rehabilitation needs.
- Developed individualized rehabilitation plans for clients based on assessments.
- Collaborated with community resources to enhance client support services.
- Monitored client progress and adjusted plans as necessary for success.
- Advocated for clients' rights and access to necessary services in the workplace.
- Connected individuals with relevant community resources and coordinated referrals.
- Performed assessments to determine individual limitations and strengths.
Housekeeper
Autocamp Catskills
Saugerties
04.2023 - 09.2024
- Cleaned and sanitized guest rooms following established protocols.
- Managed laundry operations, ensuring timely washing and folding of linens.
- Organized cleaning supplies and equipment for efficient workflow.
- Provided excellent customer service by addressing guest requests promptly.
- Cleaned bathrooms, including toilets, tubs, showers and sinks.
- Swept and mopped floors, vacuumed carpets and rugs, dusted furniture, wiped down surfaces.
- Changed bed linens and towels, tidied up rooms.
- Used cleaning chemicals following proper guidelines.
Line Attendant/Car Detailer
Hoffmans Carwash
Kingston
11.2019 - 07.2022
- Operated car wash equipment to ensure efficient vehicle cleaning.
- Monitored wash processes for adherence to safety and operational standards.
- Assisted customers with service selections and guided them through the process.
Education
Rondout Valley High School
Accord, NYSkills
- Client assessment
- Rehabilitation planning
- Advocacy strategies
- Resource coordination
- Cleansliness
- Customer service
- Effective communication
Timeline
Vocational Rehabilitation Counselor
Abel house Rehabilitation
04.2024 - Current
Housekeeper
Autocamp Catskills
04.2023 - 09.2024
Line Attendant/Car Detailer
Hoffmans Carwash
11.2019 - 07.2022
Rondout Valley High School