Enthusiastic service professional with strong background directly interfacing with industry customers. Well-versed in products, services and consumer trends. Dependable achiever committed to holding highest ethical standards and maintaining customer trust.
Overview
2
2
years of professional experience
Work History
Customer Service Representative
Foundever
Las Vegas, Nevada
03.2025 - 07.2025
Addressed customer inquiries via telephone, providing accurate information regarding accounts and bank services.
Performed administrative tasks such as filing paperwork, updating databases and generating reports.
Kept records of customer interactions or transactions, thoroughly recording details of inquiries.
Facilitated the onboarding of new employees through comprehensive training on customer service protocols and best practices.
Direct Support Professional
Journeys Community Services
Las Vegas, Nevada
06.2024 - 01.2025
Administered prescribed medications with precision and vigilance, continuously monitoring health conditions for any changes, or adverse reactions.
Used approved crisis intervention techniques in emergency situations.
Coordinated and managed transportation logistics for individuals, ensuring punctual and safe travel to medical appointments, social engagements, and essential errands.
Enhanced patient wellbeing by supporting participation in recreational activities.
Direct Sales Representative
Supreme Concepts
Las Vegas, Nevada
08.2023 - 05.2024
Collaborated with team members to strategize sales tactics and improve performance.
Utilized CRM software to track customer interactions and manage follow-ups.
Planned and executed field visits to meet with existing customers and generate new business opportunities.
Engaged customers through personalized product demonstrations and sales pitches.