Jahzara Carr
Las Vegas
Summary
Enthusiastic service professional with strong background directly interfacing with industry customers. Well-versed in products, services and consumer trends. Dependable achiever committed to holding highest ethical standards and maintaining customer trust.
Overview
4
4
years of professional experience
Work History
Customer Service Representative
Foundever
Las Vegas
08.2024 - Current
- Addressed customer inquiries via telephone, providing accurate information regarding accounts and bank services.
- Performed administrative tasks such as filing paperwork, updating databases and generating reports.
- Kept records of customer interactions or transactions, thoroughly recording details of inquiries.
- Facilitated the onboarding of new employees through comprehensive training on customer service protocols and best practices.
Direct Support Professional
Journeys Community Services
Las Vegas
12.2023 - 08.2024
- Administered prescribed medications with precision and vigilance, continuously monitoring health conditions for any changes, or adverse reactions.
- Used approved crisis intervention techniques in emergency situations.
- Coordinated and managed transportation logistics for individuals, ensuring punctual and safe travel to medical appointments, social engagements, and essential errands.
- Enhanced patient wellbeing by supporting participation in recreational activities.
Direct Sales Representative
Supreme Concepts
Las Vegas
02.2022 - 07.2023
- Collaborated with team members to strategize sales tactics and improve performance.
- Utilized CRM software to track customer interactions and manage follow-ups.
- Planned and executed field visits to meet with existing customers and generate new business opportunities.
- Engaged customers through personalized product demonstrations and sales pitches.
Education
High School Diploma -
Cheyenne High School
Las Vegas, NVSkills
- Customer relationship management (CRM)
- Effective communication
- Adaptability and flexibility
- Case management experience
- Decision-making support
- Emotional intelligence
- Computer literacy and technical skills
- Strong verbal and written communication skills
- Microsoft office expertise
- Typing manuscripts
- Administrative support
- Data collection and reporting
Websites
Timeline
Customer Service Representative
Foundever
08.2024 - Current
Direct Support Professional
Journeys Community Services
12.2023 - 08.2024
Direct Sales Representative
Supreme Concepts
02.2022 - 07.2023
High School Diploma -
Cheyenne High School