Jai Rogers
San Francisco
Summary
Ambitious, career-focused jobseeker, anxious to obtain an entry-level position to help launch career while achieving company goals.
Knowledgeable and dedicated customer service professional with extensive experience in retail industry. Solid team player with outgoing, positive demeanor and proven skills in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Specialize in quality, speed and process optimization. Articulate, energetic and results-oriented with exemplary passion for developing relationships, cultivating partnerships and growing businesses.
Overview
6
6
years of professional experience
Work History
Security Officer
Allied Universal Security Services
01.2024 - Current
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Acted quickly during emergency situations to reduce opportunity for damage and injury.
- Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
- Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.
Patient Support Assistant
Covello Group - UCSF
05.2021 - Current
- Wiped down equipment with proper cleaning products after each patient transport to reduce instances of infection.
- Cleaned, sanitized and moved hospital equipment.
- Supported patient admissions, discharges and transfers to promote team productivity.
- Organized and replenished unit supplies to maintain team readiness for expected demands.
Customer Service Associate
Banana Republic
01.2019 - Current
- Helped average of 50 customers every day by approaching conversations with positive attitude and focus on customer satisfaction.
- Collaborated with store management and program leadership to suggest actionable improvements and corrective action plans.
- Evaluated customer information to explore issues, develop potential solutions and maintain high-quality service.
- Informed customers about special promotions and provided detailed information for various products.
- Energized and motivated in performing sales floor activities including merchandising and selling.
- Maintained accurate and current customer account data with manual forms processing and digital information updates.
Janitorial Worker
Glide Non Profit Organization
05.2022 - 08.2024
- Swept hard surface floors using broom or push broom dust mop.
- Improved overall facility appearance through consistent attention to detail and adherence to cleaning schedules.
- Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
- Removed spots from glass doors, mirrors and windows by spraying cleaner and wiping.
Education
Associate of Science -
City College of San Francisco
San Francisco, CAHigh School Diploma -
John O'Connell Technical High School
San Francisco, CA06.2019
Skills
- Inbound and Outbound Calling
- Sales
- Guest Services
- Cash Handling
- Point of Sale Systems
- Store Merchandising
- Customer Complaint Resolution
- Sanitation Practices due to updated Covid-19 policies
- Disinfection Practices due to updated Covid-19 policies
- Equipment Cleaning due to updated Covid-19 policies
References
Deborah Cornejo - CRNA (UCSF)
Email: Konstantinsmotkin@gmail.com
Jesus Quintos
Email: Jesus.Quinhtos@ucsf.edu
Interest
I am very excited and interested in starting my career in the healthcare industry. I love to help others and feel part of a team.
Timeline
Security Officer
Allied Universal Security Services
01.2024 - Current
Janitorial Worker
Glide Non Profit Organization
05.2022 - 08.2024
Patient Support Assistant
Covello Group - UCSF
05.2021 - Current
Customer Service Associate
Banana Republic
01.2019 - Current
Associate of Science -
City College of San Francisco
High School Diploma -
John O'Connell Technical High School
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