Jaialla Turner
Colac,VIC
Summary
Developed adaptability and customer service skills in fast-paced retail environment, with focus on providing excellent customer experiences. Leveraged communication and problem-solving abilities to resolve customer issues and enhance satisfaction. Seeking to transition into new field, bringing strong foundation in teamwork and customer engagement. Willing to learn anything and can work in an fast paced environmen. I am a very empathetic person and get along with everyone, I always care for people before my self and will always go out of my way to make someones day.
Overview
1
1
Certification
Work History
Retail Sales Associate
Woolworths Group
Colac
04 2024 - 02 2025
- Greeted customers and helped with product questions, selections, and purchases.
- Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
- Helped customers complete purchases, locate items, and join reward programs.
- Greeted customers and provided outstanding customer service.
Hospitality Worker
Mango Thai
Colac
03 2023 - 07 2025
- Communicated with customers to promptly resolve complaints and address inquiries.
- Greeted guests with friendly and professional acknowledgment to build rapport.
- Performed general cleaning by sweeping and mopping floors, washing dishes and emptying trash.
- Trained new staff members on proper customer service and hospitality policies.
- Delivered excellent customer service to support company reputation and patron satisfaction.
Retail Worker
Mini Mart Milk Bar
Colac
02 2022 - 11 2022
- Maintained a clean and organized sales floor, enhancing the overall shopping experience for customers.
- Contributed to visual merchandising efforts by creating eye-catching displays that showcased products effectively.
- Enhanced customer satisfaction by providing personalized assistance and product recommendations.
- Used POS system to process sales, returns, online orders, and gift card activations.
- Greeted customers, helped locate merchandise, and suggested suitable options.
Retail Sales Associate
Treasure Hunters
Colac
09 2025 - Current
- Developed strong relationships with repeat clients, leading to increased loyalty and return visits.
- Increased sales revenue through effective product recommendations tailored to individual customers.
- Answered questions about store policies and addressed customer concerns.
- Boosted customer satisfaction by providing exceptional service and addressing concerns promptly.
- Processed transactions efficiently using point-of-sale systems, minimizing wait times for customers at checkout.
- Assisted in managing inventory levels, accurately processing shipments, and restocking merchandise as needed.
Education
School
Trinity College Colac
04.2025
Skills
- Point of sale operation
- Store opening and closing
- Self-Motivated
- Problem-Solving
- Decision-Making
- Attention to Detail
- Dependable and Responsible
- Cultural Awareness
- Teambuilding
- Critical Thinking
Certification
- Cert III in health service assistant
Timeline
Retail Sales Associate
Woolworths Group
04 2024 - 02 2025
Hospitality Worker
Mango Thai
03 2023 - 07 2025
Retail Worker
Mini Mart Milk Bar
02 2022 - 11 2022
Retail Sales Associate
Treasure Hunters
09 2025 - Current
School
Trinity College Colac