JAIANA FRAZIER
Jeffersonville,IN
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
7
7
years of professional experience
Work History
Security Officer
Allied Universal Security Services
05.2023 - Current
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Conducted regular patrols of key areas to spot and control security concerns.
- Wrote detailed reports on property damage, theft, presence of unauthorized persons and unusual incidences.
- Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
Shift Lead
Crumbl Cookies
01.2023 - 05.2023
- Completed store opening and closing procedures and balanced tills.
- Trained new employees and delegated daily tasks and responsibilities.
- Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
- Trained and mentored new employees to maximize team performance.
- Helped store management meet standards of service and quality in daily operations.
- Maintained safe working environment by observing safety procedures, policies and regulations.
- Maintained 0% injury rate during 5 months of operation through advanced safety techniques
Cashier
Kohls Department Store
12.2022 - 01.2023
- Greeted customers entering store and responded promptly to customer needs.
- Built relationships with customers to encourage repeat business.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Restocked and organized merchandise in front lanes.
- Assisted customers with returns, refunds and resolving transaction issues.
Hostess
The Hall On Washington
02.2018 - 03.2019
- Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Answered customer questions about hours, seating, and menu information.
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
Cashier
The Varsity
05.2017 - 08.2017
- Greeted customers entering store and responded promptly to customer needs.
- Built relationships with customers to encourage repeat business.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
Certified Trainer
Chick-fil-A
04.2016 - 06.2017
- Mentored new hires, resulting in stronger staff development and increased productivity.
- Monitored participant workflow and behaviors throughout training process.
- Maintained organization of documents, materials and equipment.
- Documented attendance, participation and progress.
Education
Associate of Applied Science - Dental Assisting
Ivy Tech Community College of Indiana
Sellersburg, IN12.2023
Ivy Tech Community College of Indiana
Sellersburg, IN12.2023
High School Diploma -
McLaughlin Therrell High School
Atlanta, GA05.2017
Skills
- Skills Summary
- Interpersonal Communication 5
- Self-Motivated
- MS Office
- Analytical and Critical Thinking
- Teamwork and Collaboration
- Leadership skills 3
- Microsoft office, word, PowerPoint
Timeline
Security Officer
Allied Universal Security Services
05.2023 - Current
Shift Lead
Crumbl Cookies
01.2023 - 05.2023
Cashier
Kohls Department Store
12.2022 - 01.2023
Hostess
The Hall On Washington
02.2018 - 03.2019
Cashier
The Varsity
05.2017 - 08.2017
Certified Trainer
Chick-fil-A
04.2016 - 06.2017
Associate of Applied Science - Dental Assisting
Ivy Tech Community College of Indiana
Ivy Tech Community College of Indiana
High School Diploma -
McLaughlin Therrell High School
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