I have acquired a significant array of skills while serving as a security officer in various environments, including commercial, residential, and healthcare settings. My expertise in hospital security encompasses, but is not limited to, training as a Crisis Prevention Institute (CPI) practitioner, a strong foundation in behavioral health, and exceptional interpersonal skills. Additionally, I have experience in assisting medical staff with behavioral health patients, responding to various emergency codes, and functioning as a valuable team member alongside my colleagues and medical personnel.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Hospital Security Officer
Allied Universal Security Services
HCA Fort Walton Beach
10.2024 - Current
Implemented effective crime prevention strategies through environmental design and situational awareness training for staff members.
Responded quickly to emergency situations to assess and deflect issues.
Monitored CCTV cameras and alarm systems for security breaches.
Operated handheld metal detector and other surveillance devices to screen individuals entering facility.
Enforced security policies and removed violators and unauthorized individuals from premises to maintain safe environment.
Communicated with security team and building supervisors using two-way radios, mobile phones and other technological devices.
Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
Supported the Hospital''s Lost and Found process by managing the inventory system for lost items within the premises.
Provided exceptional customer service to hospital visitors while maintaining security protocols and procedures.
Assisted in emergency situations, providing timely response and coordination with medical staff for patient safety.
Maintained detailed logs of daily activities, incidents, and actions taken during shifts as evidence in potential legal proceedings or investigations.
Security Officer
Allied Universal Security
Doral, FL
08.2022 - 01.2024
Protected facility and property guests by regularly circulating premises and monitoring surveillance feeds.
Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
Gathered information, identified and implemented resolution, planned follow-up and logged and filed incident report to successfully manage complaints.
Inspected suspicious activities and monitored premises for criminal acts and rule infractions.
Oversaw daily monitoring and patrolled buildings, grounds, and work sites.
Security Officer
South Florida Security Group
Miami, FL
03.2020 - 01.2021
Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
Oversaw daily monitoring and patrolled buildings, grounds, and work sites.
Patrolled and monitored premises in company vehicle, on bicycle and by foot.
Checked and verified photo identification prior to granting facility access.
Security Officer
Platinum Group Security
Doral, FL
10.2016 - 10.2017
Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
Oversaw daily monitoring and patrolled buildings, grounds, and work sites.
Patrolled and monitored premises in company vehicle, on bicycle and by foot.
Checked and verified photo identification prior to granting facility access.
Data Entry Specialist
Medplan Health Exchange
Doral, FL
09.2014 - 12.2014
Schedule and confirm patient diagnostic appointments, surgeries, or medical consultations
Answer telephones and direct calls to appropriate staff
Operate office equipment, such as voice mail messaging systems, and use word processing, spreadsheet, or other software applications to prepare reports, invoices, financial statements, letters, case histories, or medical records
Perform various clerical or administrative functions, such as entering patients information and maintaining comprehensive case files
Sets appointments for physicians
Sold medical insurance to patients
Education
Certification - Paralegal Studies
Penn Foster College
Scottsdale, AZ
Certification - Electrocardiograph Aide
AMERICAN VOCATIONAL ACADEMY
Orlando, FL
06.2024
High School Diploma -
Penn Foster Career School
Scranton, PA
08.2021
Five O Firearms & Security Officer Training -
Miami, FL
2014
Skills
SKILLS SUMMARY
Basic Computer Skills
Excellent Communication Skills
Data Entry Experience
Knowledgeable in Customer Service Operations
WPM 30
Organize, Reliable and Discipline
Critical Thinking
Report Writing
Premises Patrols
Investigative Skills
Microsoft Office
Cooperative Attitude
Security Guard License
Criminal Law
Traffic Patrol
Safety and Security
Property Patrol
Surveillance
General Security
Decision making
Investigative abilities
Patrolling
Emergency Awareness
Reporting Skills
Work Ethic
Verbal and Written Communication
Customer Service
Additional Information
Security License (D)
Certification
CPI (Crisis Prevention Institute) training 06/2024