Jaida Ellis
Las Vegas,NV
Summary
Bubbly personality skilled in managing high-volume environments and coordinating VIP experiences, I leverage exceptional customer service and social media networking to drive repeat business.
Offering keen ability to connect with guests and create welcoming environment, eager to learn and grow within hospitality industry. Brings solid understanding of customer service and interpersonal communication, quickly adapting to new knowledge and skills.
Overview
1
1
year of professional experience
Work History
Bottle Waitress
MOXIE ULTRA LOUNGE
09.2024 - 01.2025
- Maintained customer satisfaction with timely table check-ins to assess food and beverage
- Promoted bottle service packages to club-goers, enticing them with exclusive offers and premium bottle selections
- Escorted VIP guests to their reserved tables , providing personalized attention and ensuring they have an exceptional time
- Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.Prepared bottle service setups including ice buckets, mixers, and garnishes, and maintained the VIP areas cleanliness
- Built strong relationships with key clientele through attentive service and genuine interest in their preferences, driving repeat business opportunities.
Server
Maya Day Club
11.2023 - 10.2024
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served drinks and prepared specialty beverages
- Provided excellent customer service to patrons
- Managed inventory and restocked supplies as needed
- Greeted customers, answered questions and recommended specials to increase profits
Education
High School High Honors Diploma -
Mojave Institute of Medicine
Las Vegas, NV05.2021
Skills
- Transactions and Cash Handling
- Guest Satisfaction
- Able to Lift 20Pounds
- Service Coordination
- Exceptional Customer Service
- Persuasive Selling
- Team Player
- VIP Experiences
- Social Media Networking hospitality service
- Brand Marketing
- High-Volume Environments
- Promotional Sales Events
- Table Monitoring and Turnover
- Alcohol awareness
Timeline
Bottle Waitress
MOXIE ULTRA LOUNGE
09.2024 - 01.2025
Server
Maya Day Club
11.2023 - 10.2024
High School High Honors Diploma -
Mojave Institute of Medicine