CHARLOTTE PERSSON
New York,NY
Summary
Knowledgeable bottle waitress with proven track record in upscale hospitality environments. Skilled at ensuring high level of customer satisfaction through attentive service and personalized experiences. Demonstrated ability to manage fast-paced environment and maintain composure under pressure. Devoted to giving every customer a professional, fun and memorable experience!
Overview
12
12
years of professional experience
Work History
Bottle Waitress
Paradise Club
02.2023 - Current
- Explained menu options to guests, offered suggestions and took orders for food and beverages.
- Delivered food and beverages to tables in a timely manner.
- Performed side work duties such as stocking, cleaning, and setting up tables for service.
- Processed cash, credit card payments, and split checks accurately.
- Maintained a clean working environment throughout the shift.
- Engaged with customers to ensure satisfaction with their dining experience.
- Communicated special requests or dietary needs to kitchen staff in order to meet customer expectations.
- Replenished supplies such as napkins, straws, condiments., as needed.
- Collaborated with other waitstaff members to keep the restaurant running smoothly.
- Maintained knowledge of the menu items including ingredients, preparation methods, and pricing information.
- Delivered VIP bottle service in upscale environment, catering to large guest parties and celebrity clientele.
- Trained new employees to perform duties.
- Collected dirty dishes and glasses from tables or counters, preparing areas for next diners.
Bottle Waitress
Avant Gardner
04.2018 - 03.2024
- VIP Bottle waitress for high end clientele.
VIP Bottle Waitress
Electric Zoo VIP Sky Deck
09.2022 - 09.2022
- VIP Bottle Waitress for high end clientele.
VIp Bottle Waitress
Electric Zoo VIP Sky Deck
09.2021 - 09.2021
- VIP Bottle Waitress for high end clientele.
Head Bottle Waitress
Noir NY
12.2019 - 03.2020
- VIP Bottle Waitress for high end clientele.
VIP Bottle Waitress
Electric Zoo VIP Sky Deck
08.2019 - 09.2019
- VIP Bottle Waitress for high end clientele.
Bottle Waitress
Day Dream Brunch
12.2016 - 09.2019
- Greet the guests and serve them with beverages and food of their choice.
- Maintain great politeness while serving and talking to the guests.
- Maintain perfect hygiene and cleanliness.
- Coordinate with other servers to achieve highest customer satisfaction Prepare and clean the tables.
- Explain and suggested different types of beverages and food to customers judging their taste.
- Make sure the guests have the time of their lives.
Head Bottle Waitress
The Lately
01.2018 - 04.2019
- Delivered VIP bottle service in upscale environment, catering to large guest parties and celebrity clientele.
VIP Bottle Waitress
Electric Zoo VIP Deck
09.2018 - 09.2018
- VIP Bottle Waitress for high end clientele.
Bottle Waitress
Daddy's Girl
12.2016 - 05.2017
- VIP Bottle Waitress for high end clientele.
Bottle Waitress
AM nightclub
07.2016 - 09.2016
- Bottle Waitress for a diverse clientele.
Bottle Waitress
Riff Raff's
12.2013 - 06.2016
- Bottle Waitress for a diverse clientele.
Bottle Waitress
Pink Elephant
05.2013 - 09.2013
- VIP Bottle Waitress for high end clientele.
Bottle Waitress
Pink Elephant
05.2013 - 09.2013
- VIP Bottle Waitress for high end clientele.
Education
Bachelor of Arts - Dance
Alvin Ailey American Dance Theater
Master -
The Ballet Academy of Stockholm
Stockholm, Stockholm CountyMaster -
The Ballet Academy of Copenhagen,
High School Diploma -
Polhem School
Skills
- Point of Sale (POS) system operations
- Effective customer upselling
- Relationship management
- Menu knowledge
- Table Bussing
- Check payment processing
- Service prioritization
- Price memorization
- Menu memorization
- Speaks English, Swedish, Danish, German
- Dancer
- Customer interaction
- Team Collaboration
Pop Ups
Babel
Twilight Harbor
Gospel
Bounce
Languages
English
Native or Bilingual
Swedish
Native or Bilingual
Danish
Native or Bilingual
Norwegian
Native or Bilingual
German
Limited Working
Timeline
Bottle Waitress
Paradise Club
02.2023 - Current
VIP Bottle Waitress
Electric Zoo VIP Sky Deck
09.2022 - 09.2022
VIp Bottle Waitress
Electric Zoo VIP Sky Deck
09.2021 - 09.2021
Head Bottle Waitress
Noir NY
12.2019 - 03.2020
VIP Bottle Waitress
Electric Zoo VIP Sky Deck
08.2019 - 09.2019
VIP Bottle Waitress
Electric Zoo VIP Deck
09.2018 - 09.2018
Bottle Waitress
Avant Gardner
04.2018 - 03.2024
Head Bottle Waitress
The Lately
01.2018 - 04.2019
Bottle Waitress
Day Dream Brunch
12.2016 - 09.2019
Bottle Waitress
Daddy's Girl
12.2016 - 05.2017
Bottle Waitress
AM nightclub
07.2016 - 09.2016
Bottle Waitress
Riff Raff's
12.2013 - 06.2016
Bottle Waitress
Pink Elephant
05.2013 - 09.2013
Bottle Waitress
Pink Elephant
05.2013 - 09.2013
Master -
The Ballet Academy of Stockholm
Master -
The Ballet Academy of Copenhagen,
High School Diploma -
Polhem School
Bachelor of Arts - Dance
Alvin Ailey American Dance Theater
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