Jaida Peete
Clarksville,TN
Summary
Dynamic server with a strong work ethic and exceptional customer service skills, at Shelby Trio. Expert in conflict resolution and cash handling, consistently enhancing guest satisfaction. Proven ability to thrive in high-pressure environments while maintaining attention to detail and multi-tasking. Committed to delivering memorable dining experiences.
Overview
3
3
years of professional experience
Work History
Server
Shelby Trio
01.2024 - Current
- Provided exceptional customer service, ensuring a positive dining experience for all guests.
- Collaborated with kitchen staff to facilitate efficient food preparation and timely order delivery.
- Managed multiple tables simultaneously, maintaining attention to detail and guest satisfaction.
- Assisted in training new servers on menu knowledge and service protocols.
- Handled cash transactions accurately, ensuring proper reconciliation at end of shifts.
- Resolved customer complaints promptly, fostering repeat business through effective conflict resolution skills.
- Served food and beverages promptly with focused attention to customer needs.
Server
Waffle House
05.2023 - 08.2024
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
- Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
- Assisted in training new hires, providing guidance on restaurant standards and best practices.
Education
High School Diploma -
Millingtoncentral Middle High School
Millington, TNBachelor of Arts - Political Science
Austin Peay State University
Clarksville, TN05-2027
Skills
- Customer service
- Conflict resolution
- Cash handling
- Menu knowledge
- Attention to detail
- Multitasking abilities
- Team collaboration
- Communication skills
- High-pressure performance
- Strong work ethic
- Professional appearance
Timeline
Server
Shelby Trio
01.2024 - Current
Server
Waffle House
05.2023 - 08.2024
High School Diploma -
Millingtoncentral Middle High School
Bachelor of Arts - Political Science
Austin Peay State University