Detail-oriented professional with expertise in data entry and quality assurance within healthcare environments. Adept at managing electronic health record systems and ensuring compliance with regulations. Committed to improving patient access and operational efficiency.
Overview
3
3
years of professional experience
Work History
Patient Access Representative
UNC Rex Hospital
Raleigh, NC
01.2026 - Current
Facilitated patient check-in processes, ensuring accurate information collection and verification.
Assisted patients with insurance inquiries, providing clear guidance on coverage options.
Managed appointment scheduling using electronic health record systems to optimize patient flow.
Communicated effectively with healthcare providers to streamline patient access services.
Epic user
Collect CO-Pays
Housing Advocate
The ARC (Greer Group)
Raleigh, NC
11.2025 - 12.2025
Advocated for housing rights, ensuring compliance with local regulations and policies.
Assisted clients in navigating housing applications and securing appropriate accommodations.
Collaborated with community organizations to enhance resource availability for individuals in need.
Conducted outreach initiatives to raise awareness about housing services among vulnerable populations.
Advocated for clients facing discrimination within the housing market based on race, disability status, or other protected characteristics.
Data Manager
Child Welfare (Greer Group)
Raleigh, NC
09.2024 - 11.2025
Managed data entry processes to ensure accuracy and integrity of child welfare information.
Collaborated with cross-functional teams to streamline data collection procedures.
Analyzed case management data to identify trends and inform service delivery improvements.
Developed training materials for staff on data management best practices and compliance standards.
Trained team members in best practices for data handling, improving overall productivity and data integrity.
Enhanced data accuracy by implementing robust data validation and quality control processes.
Election Assistant
Board Of Elections (Greer Group)
Raleigh, NC
06.2024 - 11.2024
Assisted in voter registration processes to ensure accurate and timely enrollment.
Supported election day operations, facilitating smooth polling procedures.
Coordinated with team members to maintain compliance with electoral regulations.
Managed inventory of election supplies, ensuring readiness for events.
Conducted training sessions for volunteers on electoral procedures and technology usage.
Participated in pre-election training sessions to maintain up-to-date knowledge of policies, processes, and equipment requirements.
Shipping and Receiving Clerk
Vishay Precision Group
Wendell, NC
03.2024 - 06.2024
Processed incoming shipments, verifying accuracy against purchase orders.
Organized and maintained inventory in compliance with safety regulations.
Operated forklifts and pallet jacks to transport materials efficiently.
Coordinated outbound shipments, ensuring timely delivery to customers.
Assisted in training new staff on shipping and receiving protocols.
Packaged goods in safe containers to prepare for shipping, adhering to packaging protocols.
Mechanical Assembler
Siemens
Wendell, NC
07.2023 - 03.2024
Assembled complex mechanical components according to blueprints and specifications.
Operated various hand and power tools to efficiently complete assembly tasks.
Conducted quality inspections on finished products to ensure compliance with standards.
Collaborated with team members to optimize production workflows and reduce downtime.
Trained new employees on assembly techniques and safety protocols.
Assisted in troubleshooting mechanical issues during assembly operations for timely resolutions.