Jaiden Berry

- Took care of guests at reception window, effectively signing them in and assisting them with any questions

- Processed cash/check/money order payments of clients/consumers.

- Handled consumer calls and correctly transferring to proper representative/department.

- Assisted in handling data entry with skills in CSS, Excel, etc.

- Practiced excellent customer service throughout a fast-paced and stressful

work environment.

- Meticulously handled payments via register and correctly rung customers

out.

- Provided training and feedback for new employees.

- Diffused tense situations between customers.

- Developed strategies for problem solving and conflict resolution among

team members during team leader meetings.

- Took the orders of customers both outside on an iPad and inside at the window.

- Supported fellow team members with regular tasks and activities.

- Handled cash when at the window.

- Prepared various menu items efficiently.

- Maintained composure under stressful and fast-paced conditions.

- Restocked supplies to keep teams productive.