Experienced with handling customer interactions and resolving issues promptly. Utilizes communication and empathy to build strong customer relationships. Track record of maintaining high customer satisfaction and fostering loyalty.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Customer Service Representative
Pakmail
01.2024 - Current
Provided exceptional customer service by promptly addressing inquiries, resolving issues, and ensuring customer satisfaction
Resolved customer complaints in a professional manner, finding appropriate solutions to ensure customer loyalty
Developed strong relationships with key clients through regular communication and personalized support
Assisted customers with product selection based on their needs and preferences, resulting in increased sales revenue
Trained new team members
Cashier
Orange Leaf Frozen Yogurt
03.2022 - 08.2024
Processed customer transactions accurately and efficiently using POS systems.
Maintained clean and organized checkout area to enhance customer experience.
Assisted in training new cashiers on policies and procedures.
Resolved customer inquiries and complaints with professionalism and care.