Jaiden Jones
Gastonia
Summary
Dynamic and dedicated CNA Nurse Aid I , excelling in patient care & satisfaction with exceptional communication. Recognized for enhancing patient care experiences through personalized care. As well as my experience as a Restaurant Server has allowed me to be effective in problem-solving, while maintaining a clean and organized environment.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Restaurant Server
TexMex Backroad Grill
11.2023 - Current
- Cultivated warm relationships with regular customers.
- Maintained a clean and welcoming dining environment for guest comfort and enjoyment.
- Kept server areas clean and stocked to increase efficiency while working tables.
- Handled customer complaints professionally, resolving issues promptly to maintain positive relationships.
- Enhanced customer satisfaction by providing attentive and personalized service during busy shifts.
- Trained new hires on restaurant policies, procedures, and exceptional customer service standards.
- Used communication and problem-solving skills to resolve customer complaints and promote long-term loyalty.
Nurse Aid I
Carolinas College of Health Science
12.2024 - 02.2025
- Provided assistance in daily living activities by dressing, grooming, bathing, and toileting patients.
- Turned and positioned bedbound patients to prevent bedsores and maintain comfort levels.
- Assisted with daily living activities for patients, ensuring optimal independence and quality of life.
- Enhanced patient comfort by providing exceptional personal care and maintaining a clean living environment.
- Promoted patient safety by closely monitoring vitals, reporting abnormal findings to nursing staff, and administering medications as directed.
- Promoted patient socialization, self-care and development by recognizing and using patient strengths to motivate patient.
- Promoted good oral and personal hygiene by aiding patients with bathing, and teeth brushing.
- Participated in fun group activities with patients to boost mood, improve overall memory, and provide light entertainment.
- Increased patient satisfaction by forming strong bonds and providing emotional support during challenging times.
Education
High School Diploma - High School Teaching
Piedmont Community Charter
Gastonia, NC05.2025
Nurse Aide I Certified - Nurse Aide I
Carolina’s College of Health Science
Charlotte02.2025
Skills
- Customer satisfaction
- Order taking
- Organization
- Guest service
- Exceptional communication
- Cleanliness
Certification
Carolinas College Of Health Sciences
Nurse Aid I
Certified February 23rd 2025
Program Code 70988
Timeline
Nurse Aid I
Carolinas College of Health Science
12.2024 - 02.2025
Restaurant Server
TexMex Backroad Grill
11.2023 - Current
High School Diploma - High School Teaching
Piedmont Community Charter
Nurse Aide I Certified - Nurse Aide I
Carolina’s College of Health Science
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