JAIDEN TORRES
New York,NY
Summary
Results-oriented professional with experience in mass merchants, merchandising, and preferred customer management. Frequently praised as focused by peers, I can be relied upon to help your team achieve its goals. High-energy management professional offers proven skills in strengthening operational procedures, enhancing team productivity and streamlining processes. Adaptable in changing environments with strategic decision-making skills. Performance-oriented and hardworking to create approaches to boost long-term business success.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Assistant General Manager
Crumbl Cookies
10.2023 - 09.2024
- Handled cash accurately and prepared deposits.
- Motivated, trained, and disciplined employees to maximize performance.
- Collaborated with the General Manager on marketing initiatives to increase brand awareness and drive sales growth.
- Increased customer satisfaction by addressing and resolving concerns in a timely manner.
- Oversaw inventory management processes to maintain proper stock levels and minimize spoilage or waste.
- Managed financial aspects of the business, including budgeting, forecasting, and cost control for optimal profitability.
- Developed and implemented new operational procedures, streamlining daily tasks and improving overall efficiency.
- Mentored staff members, fostering a supportive work environment that enhanced employee performance and retention.
- Assisted in the recruitment, hiring, and onboarding process for new employees to build a skilled workforce committed to excellence in service delivery.
General Helper
Kronos Incorporated
03.2023 - 10.2023
- Received verbal and written instructions from the supervisor
- Washed, rinsed, and dried units using the appropriate techniques
- Removed masking from holes and cleaned with solvent
- Vibrated spot weld marks, scratches, excess sealer, and adhesive
- Inspect surfaces to be painted, hand buff dents, and fill with J7 body filler
- Vibrated filler to ensure a smooth surface
- Cut and applied masking using patterns to protect areas not to be painted
- Tack rag units to remove lint and dust and transfer them to the paint booth
- Utilize a vibrator in the completion of operations
- Worked with a variety of chemicals such as Phosphoric, Sulfuric acids, MEK, and degreasers
Freight/Receiver Associate
Home Depot
12.2021 - 03.2023
- Associates in Freight/Receiving positions ensure the store is stocked and ready for business every day
- They load and unload trucks, move material from the receiving area throughout the store, may operate forklifts and may perform critical functions for maintaining proper on-hands and pricing for our customers
- Direct customer interaction is frequently required for some positions and excellent customer service skills are required
Education
HIGH SCHOOL DIPLOMA - Academic Studies
PENN FOSTER
05.2024
APPRENTICE -
CRISPUS ATTACKS
05.2021
Skills
- Multitasking
- Operating tools and machinery
- Familiarity with safety protocol
- Problem-solving
- Reasoning
- Critical thinking
- Hand-eye coordination
- Dexterity
- Reading and understanding packaging and shipping documents
- Driving multiple forklift types
- Team player
- Willingness to work long shifts
- Supporting company goals
- Output quality
- Inventory Control
- Operations Management
Certification
CPR
Timeline
Assistant General Manager
Crumbl Cookies
10.2023 - 09.2024
General Helper
Kronos Incorporated
03.2023 - 10.2023
Freight/Receiver Associate
Home Depot
12.2021 - 03.2023
APPRENTICE -
CRISPUS ATTACKS
HIGH SCHOOL DIPLOMA - Academic Studies
PENN FOSTER