Jaiden Willett
Miami,FL
Summary
Experienced hospitality professional with expertise in full-service restaurant operations, team leadership, and guest relations. Background in Barista, Bartender, Fine Dining, and Kitchen roles enhances operational insight. Experience at Chick-Fil-A refined leadership skills and operational management. Currently advancing knowledge in Artificial Intelligence and Spanish Language to drive efficiency and improve service flow.
Overview
3
3
years of professional experience
Work History
Fine Dining Waitress
11th And Bay Southern Table
Columbus, Georgia
09.2025 - 03.2026
- Boosted average check totals by strategically upselling wine and specials.
- Processed orders and payments with high accuracy using POS systems.
- Collaborated with team members to enhance service efficiency and accelerate table turnover.
Nightlife Bartender
Lucky Strike
Miami, Florida
04.2025 - 09.2025
- Provided friendly, high-energy service while managing fast-paced bar environment to enhance guest experience.
- Prepared cocktails from bar recipes and served wine, draft and bottled beer.
- Monitored guests' alcohol consumption levels to ensure responsible service and compliance with legal drinking age.
- Operated cash register and Point of Sale (POS) system for efficient transaction processing and accurate change handling.
Restaurant Front of House Manager
Picnic Cafe
Dahlonega, Georgia
03.2024 - 01.2025
- Managed cash handling, nightly reports, and shift financials to ensure accurate financial tracking.
- Monitored average check size, labor costs, and service efficiency to enhance profitability.
- Resolved guest concerns to uphold high satisfaction and foster retention.
Banquet Bartender
Chattahoochee Country Club
Gainesville, Georgia
04.2023 - 12.2024
- Coordinated setup of banquet bars, stocked supplies, and arranged tables for events to create an inviting atmosphere.
- Executed safety protocols by checking expiration dates on bottles, disposing of broken glassware, and monitoring intoxicated guests to promote guest safety.
- Ensured professional appearance by consistently adhering to company uniform policies.
Education
Associate of Applied Science - Applied Artificial Intelligence
Miami Dade College
Miami, FL03-2026
Skills
- Order management
- Wine knowledge
- Guest relations
- Customer service
- Multitasking
- Time management
- Data visualization
Timeline
Fine Dining Waitress
11th And Bay Southern Table
09.2025 - 03.2026
Nightlife Bartender
Lucky Strike
04.2025 - 09.2025
Restaurant Front of House Manager
Picnic Cafe
03.2024 - 01.2025
Banquet Bartender
Chattahoochee Country Club
04.2023 - 12.2024
Associate of Applied Science - Applied Artificial Intelligence
Miami Dade College