Summary
Overview
Work History
Education
Skills
Personal Information
Timeline
Generic

Kassidy Bailey

Summerdale,AL

Summary

I’ve learned and grown an incredible amount throughout all my years of experience. My achievements summarized are as follows:

Coach Outlet team repeatedly meeting sales goals and exceeding them so much so the entire staff was gifted a 300$ item from the store.

Dillard’s Department store, Pre-selling, which entails selling an item that they will not physically have at time of purchase, and that is why it is a little more challenging. I managed to do so of a high ticket item the first in the store or district on only my third day of employment. I was personally congratulated and gifted with a full size fragrance of my choosing.

My duration at Camping World as a business development associate I managed to bring in 18 total final sales in my short time there all behind a phone or email. I achieved great confidence within myself as a seller.

Overview

9
9
years of professional experience

Work History

Fine Dining Waitress

Plane & Level Coastal
12.2023 - Current
  • Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
  • Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
  • Maintained clean and welcoming dining environment, ensuring a positive guest experience.
  • Remained calm and poised when dealing with difficult customers or during busy shifts.
  • Maintained a steady rate of sales being one of the highest earners.

Professional Fine Dining Waitress

Carvers Steakhouse
07.2022 - 12.2023
  • Provide exceptional customer service by anticipating and fulfilling the needs of guests, ensuring their dining experience is memorable and enjoyable.
  • Provide personalized service to each guest, taking note of their preferences and making recommendations based on their individual tastes and dietary restrictions.
  • Maintain a high level of knowledge about all current and upcoming menu items, specials, and promotions.

Waitress/Bartender/Host

The Gathering
05.2022 - 07.2023
  • Descriptions listed on other similar positions.

Business Development Representative

Camping World
08.2022 - 11.2022
  • Identify and analyze new business opportunities in the outdoor recreation market to increase Camping World's market share and revenue.
  • That of, which I did, in my short time with the company: I initiated, set the appointments, confirmed the appointments, and brought in a total of 18 RV/Camper sales finalized and closed during my duration of employment.
  • Appointments booked approximately 40: Appointments shown approximately 30; over half resulting in sale.

Makeup Counter Artist

Dillards
01.2021 - 12.2021
  • Providing excellent customer service by assisting customers with makeup product selection and application techniques.
  • Made a mark by on only my third day of employment by pre-selling a high ticket item that no other employee had been able to do in 2 months previous to my arrival. First of the item pre-sold in the entire store and district. The General manager personally came to congratulate and offer a reward.

Front Desk Receptionist-Keyholder

Massage Envy
01.2019 - 12.2020
  • Membership based sales; contributed to over 45 memberships sales.
  • Detailed knowledge of every product and service.

Service Control Center Main Dispatch-Keyholder

Turquoise Place
01.2019 - 12.2019
  • Responsible for managing the service control center and dispatching tasks to the appropriate personnel
  • Ensured efficient communication and coordination between team members

Waitress/Hostess

Hooters
06.2019 - 08.2021
  • Provide personalized and attentive service to customers, anticipating their needs and preferences to enhance their dining experience

Customer Service Sales Associate- Keyholder

Palm Beach Tan
01.2018 - 12.2019
  • Membership based sales; contributed to over 65 memberships sales.
  • Detailed knowledge of every product and piece of equipment.

Assistant Art Instructor

Paint Slingers
01.2016 - 12.2019
  • Baldwin County Public Schools Afterschool Care Grant Program
  • Assist in creating and maintaining a positive and inclusive learning environment for students.

Sales Associate- Beach Attendant

Ikes Beach Services
05.2017 - 06.2019
  • Exercised impressive work ethic
  • Sales of Chairs and Umbrellas per day/week
  • Physical labor

Fine Dining Hostess

Jesses Restaurant
01.2017 - 01.2018
  • Ensure all guests are welcomed and seated promptly, providing exceptional customer service and a memorable dining experience
  • Coordinate with the kitchen and waitstaff to ensure smooth flow of service

Retail Sales Associate/Cashier

Coach Outlet
01.2017 - 05.2019
  • Provide exceptional customer service by assisting customers with their purchases and resolving any issues or concerns.
  • Develop and maintain extensive product knowledge to effectively assist customers in making purchasing decisions and providing exceptional customer service.
  • Sales Goals met meticulously months in and out: December of 2019 the entire staff was gifted an item of choosing out of the store for the remarkable goal exceeded.

Cashier/Hostess/Busser/FOH-Keyholder

Fish River Grill
01.2016 - 01.2017
  • Demonstrate excellent customer service skills and problem-solving abilities to ensure customer satisfaction.

Education

Diploma -

Foley High School
Foley
01.2018

Skills

  • Customer service
  • Communication
  • Creativity
  • Negotiating
  • Problem solving
  • Compassion
  • Empathy
  • Organization
  • Time management
  • Marketing
  • Attention to detail
  • Computer/computer systems/programs
  • Critical thinking
  • Conflict/resolution
  • Writing
  • Adaptability
  • Decision making
  • Retail sales
  • Product demos
  • Business development
  • Professional communications (phone/email)
  • Public relations
  • Advertisement
  • Cash/card/check/Deposit handling
  • Bank deposits
  • Reports printing & comprehension
  • Goal orientated
  • Flexibility
  • Driven
  • Determined
  • Sales

Personal Information

Driving License: Driver's License

Timeline

Fine Dining Waitress

Plane & Level Coastal
12.2023 - Current

Business Development Representative

Camping World
08.2022 - 11.2022

Professional Fine Dining Waitress

Carvers Steakhouse
07.2022 - 12.2023

Waitress/Bartender/Host

The Gathering
05.2022 - 07.2023

Makeup Counter Artist

Dillards
01.2021 - 12.2021

Waitress/Hostess

Hooters
06.2019 - 08.2021

Front Desk Receptionist-Keyholder

Massage Envy
01.2019 - 12.2020

Service Control Center Main Dispatch-Keyholder

Turquoise Place
01.2019 - 12.2019

Customer Service Sales Associate- Keyholder

Palm Beach Tan
01.2018 - 12.2019

Sales Associate- Beach Attendant

Ikes Beach Services
05.2017 - 06.2019

Fine Dining Hostess

Jesses Restaurant
01.2017 - 01.2018

Retail Sales Associate/Cashier

Coach Outlet
01.2017 - 05.2019

Assistant Art Instructor

Paint Slingers
01.2016 - 12.2019

Cashier/Hostess/Busser/FOH-Keyholder

Fish River Grill
01.2016 - 01.2017

Diploma -

Foley High School
Kassidy Bailey