Jaidyn Wright
Houston,Texas
Summary
Effective Student committed to learning, developing skills in Administration of Justice and team contribution. Self-directed and energetic with superior performance in both autonomous or collaborative environments working independently and collaborating with others on group projects.
Overview
3
3
years of professional experience
Work History
Night Auditor
JW Marriott Hotel
11.2023 - Current
- Maintained accurate financial records by diligently balancing daily revenue reports and identifying discrepancies.
- Promoted hotel brand's loyalty program via social media, email and direct mail.
- Enhanced guest satisfaction by efficiently managing night audit tasks and resolving issues promptly.
- Used quick response and dynamic service skills to build relationships with patrons and improve customer retention rate.
Guest Service Representative
European Wax Center
03.2023 - 11.2023
- Maintained high level of professionalism and discretion when dealing with guests.
- Maintained detailed knowledge of hotel amenities, services, policies, and procedures to provide accurate information to guests.
- Maintained neat and orderly front desk and lobby area to uphold hotel standards.
- Developed strong rapport with returning guests to foster loyalty and repeat business.
Administrative Assistant
Massage Envy
02.2022 - 08.2022
- Created and maintained databases to track and record customer data.
- Promoted a positive work environment through effective communication skills and fostering professional relationships among colleagues.
- Drafted correspondence and other documents for CEO and department heads in company's voice.
- Developed strategies to streamline and improve office procedures.
Administrative Assistant
Massage Heights
04.2021 - 12.2021
- Created and maintained databases to track and record customer data.
- Promoted a positive work environment through effective communication skills and fostering professional relationships among colleagues.
- Drafted correspondence and other documents for CEO and department heads in company's voice.
- Managed expense reports for executive staff members, ensuring accurate documentation of spending for budgeting purposes.
Education
Bachelor of Arts - Administration of Justice
Texas Southern University
Houston, TX05.2025
Skills
- Concierge services
- Detail Oriented
- Transaction Processing
- Problem-solving skills
- Time Management
- POS Systems
- Financial Management
- Strong Work Ethic
- Front Desk Operations
- Reservations
- Customer Service
- Night Audit Reports
- Excel spreadsheets
- Administrative Procedures
Accomplishments
Student of Thomas F. Freeman Honors College
Honors Student
Dean's List recipient
3.76 GPA
Top 11% high school graduate
Timeline
Night Auditor
JW Marriott Hotel
11.2023 - Current
Guest Service Representative
European Wax Center
03.2023 - 11.2023
Administrative Assistant
Massage Envy
02.2022 - 08.2022
Administrative Assistant
Massage Heights
04.2021 - 12.2021
Bachelor of Arts - Administration of Justice
Texas Southern University