Jaila Goodman
Piedmont Physicians Pulmonary
Columbus
1
Certification
6
years of professional experience
Compassionate and patient-focused healthcare professional with nearly four years of clinical experience at Piedmont Healthcare. Currently serving as a Medical Assistant at Piedmont Physicians Pulmonary, while also holding leadership as a Safety Coach and Medical Qualified Assessor. Experienced in direct patient care, phlebotomy, injections, clinical testing, patient education, and supporting providers across multiple specialties. Known for strong communication skills, adaptability, and dedication to providing safe, high-quality patient care. Seeking to advance into a Patient Care Technician role within the hospital setting.
Work History
Certified Medical Assistant
3 Years 10 Months- Assisted in patient examinations, ensuring comfort and collecting vital information for physician assessments.
- Managed electronic health records, maintaining accuracy and confidentiality of patient information.
- Coordinated scheduling for patient appointments, optimizing clinic workflow, and reducing wait times.
- Educated patients on treatment plans and medication management, enhancing their understanding of health conditions.
- Conduct clinical testing and assist with diagnostic procedures.
- Educate patients regarding medications, treatment plans, and follow-up care instructions.
- Manage incoming patient calls and electronic messages while maintaining excellent patient care.
- Administering injections, vaccines, and prescribed medications according to providers' orders.
Server
1 Year 2 Months- Provided exceptional customer service, ensuring timely and accurate order fulfillment.
- Collaborated with kitchen staff to maintain efficient food preparation processes.
- Trained new servers on menu offerings and service standards to enhance team performance.
- Managed multiple tables simultaneously, prioritizing customer needs and improving dining experience.
- Processed cash and card transactions accurately while balancing the cash register at the end of shifts.
- Assisted in maintaining the cleanliness and organization of the dining area to comply with health regulations.
Education
High School Diploma
Skills
HIPAA compliance
Medical terminology
Specimens collection and processing
Patient scheduling
Direct patient care
Patient Safety & Infection Prevention
Clinical Documentation
Patient Education
Time Management
Team Collaboration
Clinical Testing
Accomplishments
- Recognized for going above and beyond the call of duty.
- Recognized for outstanding dedication to patient care.
Certification
- CCMA - Certified Clinical Medical Assistant
Timeline
Certified Medical Assistant
Piedmont Physicians Pulmonary
08.2022 - CurrentRead More
Server
Jim Bob's Chicken Fingers
03.2020 - 05.2021Read More
G.W CARVER HIGH SCHOOL
High School Diploma
Read More
Float Medical Assistant
Provided clinical support and patient care across various specialty clinics, including
- OB/GYN
- Rheumatology
- Pediatric Neurology
- Urology
- ENT
- Surgical Services