Jailen Brown
Fayetteville,TN
Summary
Sales Representative with a solid record of consistently achieving customer retention goals through relationship building and advanced product knowledge. I am very detail-oriented and a young sales consultant who understands the effectiveness of time management and active listening to meet customer's needs and satisfactions.
Overview
5
5
years of professional experience
Work History
Sales Consultant Representative
Howard Bentley Buick Gmc
Fayetteville, TN
02.2022 - Current
- Participated in training sessions designed to enhance knowledge of products or services being sold.
- strictly followed company policies regarding customer relationship management.
- Assisted customers with product selection, order placement, and payment processing.
- Generated leads through cold calling and networking activities.
- Collaborated with colleagues from other departments on projects related to sales initiatives.
- Provided customer service and support to clients regarding any complaints so I could then adjust my performance
- Analyzed customer feedback to improve products or services offered by the company.
- Maintained a database of customer contact information and preferences.
- Developed very key customer relationships to increase sales.
- Developed and maintained relationships with new and existing clients to increase sales revenue.
- Negotiated deals and handled complaints or objections.
- Prepared and delivered appropriate presentations on products and services.
- Set up meetings with clients and listened to their wishes and concerns.
- Salesman of the month in March, April, June, September and november of 2023 and in 2024 I hit my all time high of 28 units sold in a month just here recently in april.
- Recommend, select, and help customers needs with locating vehicles and accessories for there desires.
- I have experience using sales force.
Assistant Store Manager
Hibbett Sporting Goods
Fayetteville, TN
05.2019 - 12.2021
- Managed day-to-day operations including scheduling shifts, and assigning tasks.
- Supervised cash-handling processes to ensure the accuracy of transactions.
- Assisted in recruiting efforts by interviewing candidates for open positions in the store.
- Provided training to new employees on company policies and procedures.
- Resolved customer complaints promptly and addressed any issues that may arise during store hours.
- Reviewed inventory and sales records to prepare reports for management and budget departments.
- Prepared detailed reports summarizing sales activity, customer feedback, and other relevant information.
- Provided leadership support during peak business hours by motivating staff members to meet targets.
Education
High School Diploma -
Lincoln County High School
Fayetteville, TN05-2021
Timeline
Sales Consultant Representative
Howard Bentley Buick Gmc
02.2022 - Current
Assistant Store Manager
Hibbett Sporting Goods
05.2019 - 12.2021
High School Diploma -
Lincoln County High School
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