Jailon Perry

Work History

Speedway

02.2023 - Current

Managed budget implementations, employee reviews, training, schedules and contract negotiations.
Developed and maintained relationships with customers and suppliers through account development.
Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures and technology systems.
Implemented operational strategies and effectively built customer and employee loyalty.

General Aluminum Manufacturing Company

01.2022 - 09.2022

Monitored incoming and outgoing tools to track locations.
Received incoming shipments of tools and equipment from trucks.
Kept inventory of hand tools and gauges calibrated for use.
Verified computer inventory against physical inventory and resolved discrepancies.
Tracked excess materials and coordinated returns of damaged or unused items to vendors.
Unpacked, inspected and stored new tools according to crib plans.

Charter Communications, Spectrum

03.2021 - 12.2021

Greeted customers, helped locate merchandise and suggested suitable options.
Answered customer questions about products and services, helped locate merchandise and promoted key items.
Checked pricing, scanned items, applied discounts and printed receipts to ring up customers.
Listened to customer needs and desires to identify and recommend optimal products.
Offered each customer top-notch, personal service to boost sales and customer satisfaction.
Coordinated restocking of sales floor with current merchandise and accurate signage for current promotions.
Informed customers of current store promotions to encourage additional sales purchases.

Connectivity Source- Sprint/ T-mobile

06.2019 - 03.2021

Managed inventory control, cash control and store opening and closing procedures.
Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
Completed point of sale opening and closing procedures.
Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.
Maintained positive customer relationships by responding quickly to customer service inquiries.
Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.

Sprint By MobileNOW

10.2016 - 04.2019

Verified data integrity and accuracy.
Answered average of 80 calls, emails and faxes per day, addressing customer inquiries, solving problems and providing new product information.
Worked directly with management, District and territorial and Marketing department to brainstorm, discuss strategy and mitigate business generation and sales performance issues.
Copied, logged and scanned supporting documentation and placed all information in client files.
Analyzed departmental documents for appropriate distribution and filing.
Entered details such as payments, account information and call logs into RMS/ POS/ Gryphon/Salesforce/ Intranet/FedEx systems.
Implemented marketing strategies which resulted in 12% growth of customer base.
Responded to customer requests via telephone and email and effectively answered questions and inquiries.
Developed new process for employee evaluation which resulted in marked performance improvements.
Assisted various business groups with document organization and dissemination during acquisitions.
Achieved top of my District multiple monthly as the top sales performer and topping my region and even taking second in the company overall by generating my own business, networking, outreach, and business arrangements. As well as providing excellent customer service and leadership skills.

C&C Market Research

01.2015 - 2017

Reviewed work orders and discussed them with supervisors.
Upheld top-quality workmanship and excellent customer service.
Interfaced with management and colleagues in a professional manner.
Communicated effectively with clients.
Initiated market research studies and analyzed findings.
Analyzed business developments and monitored market trends.
Completed quarterly forecasting and monthly financial reviews.
Directed the hiring, training and performance evaluations for marketing and sales staff and supervised their daily activities.
Cultivated effective partnerships with engineering, marketing, sales and customer support staff.
Defined and tracked campaign effectiveness and adjusted strategies accordingly.