Jailyn Jimenez Reyes
Charlotte,NC
Summary
I am very passionate in providing the best customer service and I make sure every customer leaves satisfied. I adapt quickly to any changes as I enjoy a fast paced working environment, I also am a great multitasker. I work exceptionally well in a team environment as well as an individual environment. I am Bilingual in both English and Spanish. I aspire to be a Registered Nurse and I would love to further my knowledge in working in a clinical setting where I can further grow my high-focus in customer service and further grow in providing quality patient care. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
2
2
years of professional experience
Work History
Brand Ambassador (Sales Associate)
American Eagle
01.2022 - Current
- My responsibilities at American Eagle was to engage with every guest to help them find what they were looking for as well as letting them know about any sales we had going on
- I would also help customers with purchases, returns, and exchanges
- My goal was to provide all the customers with a positive experience in finding clothes
- I would also keep the product moving from the stockroom to the sales floor through shipment.
- I would make sure to provide an amazing experience for our customers
- I would make my guest day a priority and resolve guests concerns while sticking to companies policies
- I was able to handle multiple tasks in a fast-paced work environment.
Personal Shopper
Sam's Club
04.2023 - 10.2023
- My responsibilities as a personal shopper was to ensure members got their orders by pulling items from shelves, scanning items, as well as wrapping and shipping them out to members, and ensuring the accuracy of members orders
- I was also trained to work at curbside as well and I would ensure the accuracy of members' orders and securing items until they arrived.
- I would also help our members in locating any merchandise
- I made sure to resolve any concerns that any members may have had
- I would interact with members while loading their groceries into their vehicles
Education
Associate in Nursing -
Central Piedmont Community College
06.2025
High School Diploma -
Garinger High School
06.2023
Skills
- Sales skill
- Merchandising skill
- Organization
- Time management
- Effective communicator
- Customer Engagement
- Goal-oriented mindset
- Multilingual Communication
Awards
- I was awarded as a Junior Marshall
- I was awarded as top 10 senior
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Personal Shopper
Sam's Club
04.2023 - 10.2023
Brand Ambassador (Sales Associate)
American Eagle
01.2022 - Current
Associate in Nursing -
Central Piedmont Community College
High School Diploma -
Garinger High School