Jailyn Raposo
Miami,FL
Summary
Invested Social Worker dedicated to forming trusted relationships, providing services, strengthening resources, and advocating for the best interests of clients. Expertise in Case Management, Emergency Housing to prevent homelessness, and Foster Youth advocacy. Adept at establishing a strong rapport with individuals from diverse backgrounds.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Case Manager
Hermanos de la Calle
Miami, FL
09.2023 - 01.2024
- Assisted displaced families and youths to secure emergency housing and benefits
- Conducted Street Outreach to homeless individuals
- Provided intensive case management, financial counseling, and assistance that will increase the housing stability of veterans and their families within the agencies SSVF Mission United Program
- Assessed family dynamics; served as both a liaison and advocate for the parents and children in each household
- Reviewed leases, confirms utility costs and requested temporary financial assistance on behalf of the client.
Case Manager
Care Resource Community Health Centers, Inc.
Miami, FL
05.2023 - 08.2023
- Provided Case Management to patients in a Community Health Center
- Provided intakes, assessments, referrals, prevention, and intervention services
- Assisted clients with navigating health care, housing, and community resources
- Assured adequate and complete documentation of service plans, progress notes, billing, and all other required documentation for assigned persons served.
Emergency Housing Case Manager
Camillus House
Miami, FL
09.2022 - 04.2023
- Completed client intakes, biopsychosocial evaluations, and needs assessments
- Collaborated with clients to develop individualized housing stability plans
- Managed caseload to satisfy multiple clients with diverse needs
- Assisted clients in developing and setting realistic goals to promote positive change and build life skills
- Assisted clients in accessing housing, benefits, and community resources
- Participated in interdisciplinary staffing's and supervision to discuss client care plans.
Social Work Intern
Educate Tomorrow
Miami, FL
01.2022 - 07.2022
- Represented organization to provide advocacy and establish relationships through community outreach and engagement
- Participated in professional development and training to enhance social work skills
- Facilitated psychoeducational groups, a summer program for at-risk foster youth, and workshops to help clients develop life skills
- Educated at-risk foster youth on mental health, wellness, social emotional learning topics, and strategies for educational success.
Housing Specialist
Nan McKay & Associates
Miami, FL
03.2021 - 01.2022
- ERAP Emergency Rental Assistance Program Miami Dade County
- Housing Specialist
- Case work
- Customer Service
- Outreach
- Verifying documents.
Receptionist/Administrative Assistant
Akam On-Site 4 Midtown
Miami, FL
09.2019 - 03.2021
- Front desk receptionist at luxury condominium
- Customer Service
- Processing and delivering mail and packages
- Keeping track of inventory.
Front Desk Receptionist
The neat waxing
Coral Gables, FL
03.2015 - 10.2017
- Front office receptionist
- Scheduling
- Greeting clients
- Prepping/cleaning spa room
- Organize and set appointments
- Handling all cash and credit card transactions.
Education
Bachelor's - Social Work and Public Health
FIU
03.2024
Associate - Sociology
Miami Dade College
07.2019
Skills
- Customer Service (8 years)
- Social Work
- Case management
- Needs Assessments
- Resource coordination
- Crisis intervention
- Conflict management
- Analysis skills
- Homeless prevention
- Street outreach
- Community engagement
- Child protective services
Certification
- Safe Staff, 02/01/17, Present
- Florida Guardian Ad Litem Volunteer, 08/01/20, Present
- Suicide Prevention - QPR Gatekeeper Certificate, 08/11/23
Languages
- Spanish, Expert
- English, Expert
Languages
English
Native/ Bilingual
Spanish
Native/ Bilingual
References
References available upon request.
Timeline
Case Manager
Hermanos de la Calle
09.2023 - 01.2024
Case Manager
Care Resource Community Health Centers, Inc.
05.2023 - 08.2023
Emergency Housing Case Manager
Camillus House
09.2022 - 04.2023
Social Work Intern
Educate Tomorrow
01.2022 - 07.2022
Housing Specialist
Nan McKay & Associates
03.2021 - 01.2022
Receptionist/Administrative Assistant
Akam On-Site 4 Midtown
09.2019 - 03.2021
Front Desk Receptionist
The neat waxing
03.2015 - 10.2017
Bachelor's - Social Work and Public Health
FIU
Associate - Sociology
Miami Dade College
- Safe Staff, 02/01/17, Present
- Florida Guardian Ad Litem Volunteer, 08/01/20, Present
- Suicide Prevention - QPR Gatekeeper Certificate, 08/11/23
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